This was our first time at The Eight and we bought their Groupon Yum Cha deal to try their food, however, we waited for 30 minutes because the waiters kept telling us that the food is on the way when we asked them. Finally we decided to go directly to the cashier to check our order ourselves, and found out that it was not placed, and had to wait another 15 minutes before we were served. The waiters were rude and impatient and ignores your call for service. Given that they forgot our order and our 45 minute wait to be served, we were still expected to pay extra for the tea because the manager's response was, "Everyone buy voucher, very busy everywhere. Must pay for tea".