Me and a friend were at coogee last weekend, we were starving after a long day at the beach so we both agreed on Beach Burrito Company. I love Mexican and my friend had gone befor when it first opened and said she enjoyed it. Well to say the service was poor , the food was disgusting and the staff were extremely unfriendly would be a total understatement I went to order our food at the desk there were at least 3 "waitresses" if you can even call them that, sipping on their drinks and chatting, when they eventually decided to take my order they offerd to put hot sauce on my buritto as I didn't think it would be hot enough for me. The food came out in cheap plastic baskets that you would give a child in a chip shop the food was absolutly freezing literally as if it had been sittin in the fridge and NO HOT SAUCE! I took one bite and was horrified not only was the food cold the chicken was basically just grizzle and cartlidge. My friend went to talk to a member of staff and to send our food back. They then went on to say that burritos are suppose to be served cold and that they had no way to heat it up apart from the toaster, we took that option. The food came out for a second time freezing no apologies no nothing. The overall hygiene of the place was a disgrace the toliets were awfull eg. Bins overflowing,ladders and old lockers stored in there as if it was a working progress (in my opinion they thought out of sight out of mind) and shelfs falling of the wall. The toliets obviously aren't checked or cleaned on a regular basis. It is safe to say I will never eat here again and I certainly won't be recommending it to anybody I speak to. They place could do with a complete make over, a new team
of reliable hardworking staff and/or a manager on site. Such a disapoinment. Value for money = non existent and a complete waste of money.
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