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Review of The Darling

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The Darling
Ranked #9 of 181 Hotels in Sydney
Certificate of Excellence
Reviewed May 5, 2013

It was a wow factor as soon as I stepped into my room at The Darling. I have stayed here twice for business trip so far and I look forward to staying here again. It is a very new hotel with modern design and high tech. Almost everything in the room is automated, e.g. curtains, lights, climate control all controlled via the large TV. I fell in love with the shower and toilet. Very modern and clever design. You definitely feel pampered while you stay here. Be careful with the mini bar as it is automated and very sensitive, so if you lift something up or place something in the mini bar, you may be charged by accident, however receptionist can rectify this situation.
Second time I stayed here, there was an issue with the hot water. It wasn't running although I had it run for 10-15 minutes with no luck. It was ok the following morning.
This hotel is also very popular with celebrities. Came across with Joel Madden and Nicole Richie in the lobby who was staying at this hotel at the time.

  • Stayed: June 2012, traveled on business
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1  Thank MyJoy76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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705 - 711 of 930 reviews

Reviewed May 4, 2013

We have stayed at the Palazzo Versace and never thought that another hotel could come close. Upon check in we were upgraded to the Adored Suite. A total and welcomed surprise. Thank you so much! Walking to our room, it looked like something out of a scene from the Las Vegas show. Beautiful long corridor with red panels and dark coloured doors. This suite is amazing. Luxury at its best. Separate living/dining room and second toilet for visitors. The bedroom is large and the bathroom has the toilet hidden with a door (perfect) The bathroom is opulent with a round spa and a ceiling shower - totally amazing. The amenities are 5 star and the room is fully equipped for every function at a touch of a button. You can control the blinds, room temperature and lights from the tv - truly innovative. We found the staff to be very helpful. We had breakfast in the room and it was 5 star. The most comfortable bed i have slept in. Don't forget to order your pillow from their pillow option. We only wished that the hotel restaurant Sokyo was open (they are closed Sundays) to enjoy dinner there - hopefully next time.

Room Tip: If you would like a view you may need to specify when booking.
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  • Stayed: April 2013, traveled as a couple
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1  Thank loca4677
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2013 via mobile

This was the first hotel my husband and i stayed in as part of our 3 week honeymoon and it did not disappoint! The hotel is outstanding and pure luxury!

We were lucky enough to be upgraded to a suite however as we were loaned a room when we arrived at 6am to freshen up until ours was ready (courtesy of the hotel), I can vouch that all of the rooms are beautiful.

The rooms are controlled entirely by remote control, they all have nespresso machines, waterfall showers - the list goes on!

The location is fantastic and in walking distance to a large variety of bars and restaurants in the Darling Harbour and Cockle Bay Wharf area.

Highly recommend this hotel.

  • Stayed: April 2013
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Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2013

My husband bought us a night in a jewel suite for my wedding present. The hotel is a beautiful and stylish property but our stay there was marred by a couple of key flaws. There was a blackout during the evening which meant that all but one of the lifts weren't operational. In addition, it meant that we could not start the tv the next morning, and so our plans for a Sunday morning lounging in bed were ruined. We mentioned this to reception on checkout who failed to apologise or acknowledge the inconvenience. In addition the minibar is automatic (ie if you lift a product up for more than 30 seconds it is added to your bill automatically). This means that if you wish to use the fridge (eg for that special bottle of champagne) the fridge first needs to be completely emptied by hotel staff. It is also difficult to find out information about the hotel's facilities like the swimming pool which are not clearly advertised anywhere. Despite these slight irritations the hotel is no doubt a gorgeous property which is well located for exploring Sydney. Dinner at the hotel restaurant, Sokyo is recommended.

Room Tip: Jewel suites are very large and beautiful
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  • Stayed: January 2013, traveled as a couple
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1  Thank katl84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2013

First impressions mean a lot and this hotel did not dissapoint...From the time you open the front door and watch the lights go on and curtains open automatically ,to when you open the hand crafted cupboard looking for the kettle to make a coffee and find a nesspresso coffee machine instead with pods and all the trimmings...The surprises keep coming as you walk through the room,and the service will make you feel like you are in Dubai..Very very impressed.

Room Tip: Just ring reception and book, I don't think there is a bad room..
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  • Stayed: October 2012, traveled as a couple
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Thank vernon a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2013

So disappointing!! from the moment of check in to departure this hotel does not live up to all the hype.
under staffed, rude, no follow through and certainly no personal service you would expect for a Top 5 Star hotel in Sydney.
there are many other properties in sydney that take much better care of you and where the level of service is 5 Star sorry to say NOT AT STAR are they 5 star!

Room Tip: Stay at another hotel - the Four Season and Park Hyatt definitely give you the 5 star experience
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  • Stayed: April 2013, traveled on business
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2  Thank MomoC70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2013

This is a fantastic hotel to stay in when travelling for business to Sydney. Well located in the casino district, it is truly a 5Star hotel. Bedding was fantastic to sleep on, good pillows, showers a bit challenging to understand, and toiletry supply first class.

Room Tip: Ask for higher level rooms not near the pool.
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  • Stayed: April 2013, traveled on business
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Thank bigandblack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Darling

Address: Star City Casino Entertainment The Star Sydney 80 Pyrmont St | Pyrmont, Sydney, New South Wales 2009, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 181 Hotels in Sydney
Price Range: $212 - $555 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Darling 5*
Number of rooms: 171
Official Description (provided by the hotel):
The Darling is located at The Star Sydney and is a key feature of Sydney’s leading entertainment destination. The hotel was designed as a stand-alone structure, with its own arrival experience, amenities and alluring personality. Housed in a distinctive inverted glass tower resting on a sandstone podium, the hotel features 171 stylish and spacious rooms, suites and penthouses, a 25-metre outdoor heated swimming pool, world-class cuisine and an indulgent day spa. The Darling is honoured to be the first Sydney hotel to be awarded a prestigious Forbes Five-Star rating. A Forbes Travel Guide Star Rating is the most coveted award in the global luxury travel sector. Properties awarded Five-Stars are considered outstanding and are often iconic with virtually flawless service and facilities. ... more   less 
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