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Ways to Experience Gray Line Sydney
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Reviews (1,097)
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Traveler rating
771
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8 - 13 of 1,097 reviews
Reviewed January 16, 2020 via mobile

We were so happy to find a tour that was wheelchair accessible to these attractions. When we received our tickets for the day on the bus, our envelope was empty. You see, we could not book online because of the wheelchair, so we were never offered these extras like Scenic World tickets or lunch vouchers that everyone else had. The driver was offering tickets for sale on board but it was cash only and we were told if we got tickets on our own, then we would miss the bus. We did figure it all out and had a pleasant day although the time at Featherdale was too short. If you are in a wheelchair, please ask about these things

Thank FlamingoAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2020 via mobile

We went on tour #284. We had a brilliant day out. Both drivers from the hotel pick up and our driver for the tour were very friendly, informative and entertaining! This was a busy day but well planned out and gave us ample time at each stop. The highlight of this tour was Scenic Would and the spectacular views from the rides. It was great to see the native Australian animals up close at Featherdale Wildlife Park. The cruise back to Darling Harbour just finished off a very enjoyable day. I would highly recommend this tour.

Thank O1078JAsusant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2020 via mobile

We had a great time at Featherdale Wildlife center with the Koalas and blue mountain tour. We maximized the experience doing all they had to offer. The kids asked a lot of questions, we explored every inch we could!!

Thank adventurebuddies42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2019 via mobile

We are new here in Sydney. We were asked to met at Sofitel hotel but there are 3 or 4 Sofitel and we didn't know exactly which one. There was no clear direction for us. Then finally we do not have any experience in Canberra.☹️

Date of experience: December 2019
Thank reliac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rdsydney, Owner at Gray Line Sydney, responded to this reviewResponded December 31, 2019

Dear Reliac

I would like to respond to your uncalled 1 star review and advise all that read this the actual truth because I actually was the one trying to locate you on the phone on the morning of your tour departure.

Firstly, your coach pick up was 0725hrs. We were still waiting for you at 0735hrs at the hotel and you still were not ready. I then suggested that you meet the coach at the Sofitel Wentworth and I told you this numerous times. How dare you state that you were not given advice or directions. There are only 2 Sofitel branded hotels in Sydney and not 3 or 4 as you state. The coach waited for you at the Sofitel Wentworth, which was now 15 minutes late and you advised me that you were at the hotel. The only problem was that you had gone to the incorrect Sofitel Hotel no where near the Sofitel Wentworth. Regrettably the coach had to depart for Canberra.

It is your responsibility to be on time and you were very late. Despite me trying to assist you on the day of departure, you still feel it necessary to blame us for your mistake.



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Reviewed December 29, 2019 via mobile

This was a wonderful day trip! Tony, our driver, was excellent. A wealth of knowledge and a fabulous driver. It was amazing to witness him backing that huge double decker bus into a spot between other buses.
It was a hazy day from the smoke, so we didn’t see the blue color. We didn’t do the rides, just walked around. Nice little cafe for a drink and interesting gift shop.
Next stop was a Featherdale to see the animals. Saw what I wanted to see...Tasmanian Devil, kangaroos, koalas, dingoes and Fairy penguins.
Then came the river cruise! Loved it! Went under the Harbour Bridge and past the Opera House! We got off at the second stop, Darling Harbour, closer to our hotel than the Quay.
It was a wonderful day!

Thank DebraG500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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