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“Great Service” 4 of 5 bubbles
Review of Park8 Hotel Sydney - by 8Hotels

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Park8 Hotel Sydney - by 8Hotels
Ranked #52 of 179 Hotels in Sydney
Melbourne, Australia
Level Contributor
260 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
“Great Service”
4 of 5 bubbles Reviewed July 10, 2012

I stay here regularly on business. A boutique hotel with some mezzanine apartments it's well located in the heart of CBD Sydney. The rooms are fine if a little dark but the standout offering is the service. Super friendly staff who go out of their way to make your stay comfortable which is such a nice thing compared to the big apartment and hotel operators.

  • Stayed July 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank adventuregirl1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park8Hotel, Manager at Park8 Hotel Sydney - by 8Hotels, responded to this review, July 16, 2012
Dear adventuregirl1968,

We want to thank you for the lovely comments about our staff! 8Hotels has always placed great customer service as the highest priority and we are so glad that we exceeded your expectations in this area.

We are sorry to read that you found the room to be a little dark. We are an environmentally conscious hotel, so we use energy efficient bulbs in all the lamps. However, we do have stronger wattage bulbs available from reception and would be happy to swap them over at any time upon request during your next stay!

Please do not hesitate to contact our 24/7 reception for guaranteed best rates when you next visit Sydney.

With warm regards,

The Park8 Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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716 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Any
English first
Los Angeles, California
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed July 9, 2012

Stayed at this boutique hotel in Easter of this year and returning later this month. Excellent vslue for money, fabulous staff. Free wifi and continental breakfast I lauded in my rate and the location on the middle of sydneys city cannot be beaten for the pride. Highly recommended.

  • Stayed April 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PAUL F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park8Hotel, Manager at Park8 Hotel Sydney - by 8Hotels, responded to this review, July 16, 2012
Dear Paulhfischer56,

It makes us very proud to read about your great experience at Park8 Hotel and even more proud that you will be coming back to Sydney to visit us again later this month!!

Please do not hesitate to contact us at any time if you have any special requests we can help you with prior to arrival.

Safe travels and we shall see you very soon!

Warm regards,

The Park8 Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
81 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 bubbles Reviewed June 18, 2012

In a great location less than 5 minutes walk to Town Hall Train Station and Woolworths, this hotel represents a good 3 star hotel. I had a room road side, which suffered a bit from road traffic noise. The rooms are spacious with a very comfortable bed! The decor is slightly tired hip - with green carpet and drapes. The staff were very helpful and friendly. Even though the hotel is a bit dated - housekeeping do a good job keeping the rooms clean.

Room Tip: Try to get a room off the corner and preferably on Castlerange Street
See more room tips
  • Stayed June 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Tree1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park8Hotel, Manager at Park8 Hotel Sydney - by 8Hotels, responded to this review, June 18, 2012
Dear Tree1234,

Thank you for your kind words and helpful tips for fellow travellers!

It was such a pleasure to host you and we are delighted that you enjoyed our high level of service, the great location and our super-comfy king beds.

We must tell you that our dedicated housekeeping team were particularly happy with their own special mention! Cleanliness is SO important in hotels and the room attendants work so hard behind the scenes with rarely a personal mention - it really made our day!

We hope that we have the opportunity to welcome you to Park8 Hotel again and send our best wishes your way in the interim.

Warm regards,

The Park8 Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed June 16, 2012

We checked into this hotel having left our other booking as that hotel was a let down. The Park 8 was wonderful and the staff were very helpful. Our room was great, lots of space and very quiet.
Very central and would return when back in Sydney.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank J P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park8Hotel, Manager at Park8 Hotel Sydney - by 8Hotels, responded to this review, June 20, 2012
Dear J P,

We are so touched by your kind words and so happy that you enjoyed your stay!

We really look forward to welcoming you back and remember, we operate a 24/7 reception with best rates guaranteed so please contact us at any time with reservation enquiries!

Stay well and happy until we next see you.

Warm regards,

The Park8 Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed June 7, 2012

I'm a big fan of boutique hotels. I've stayed in enough 5-star hotels to know that I hate when they turn into a hot spot at night. One of the great things about Park8 is that it's quiet, but being in the heart of Sydney (or close to the heart) there's still lots to do and see right outside the door.

But first with the complaints. The rooms were super small. While this doesn't bother me, my wife thought it would be bigger. I also believe she had an issue with some grout in the bathroom tiles and a lack of towels. Although, a call to the front desk got us more towels within minutes.

The staff was super helpful with everything. They had maps handy and recommendations for nearly every kind of food you could want. (Although, we did get bad directions a couple of times.) On the rare occasion that it rained, there were even umbrellas for people to use. Combine that with the free internet (in the lobby only) they couldn't have been more helpful. And when we went to the Outback and came back a week later, they were kind enough to hold on to our excess luggage. (Left in our room when we got back.)

As for the rooms themselves, they were comfy. As with any city, you easily hear the city noises. We slept great, despite having a severe case of jet lag. Clocks in the room let us recharge our iPhones (if iPhones are your thing) and there were the usual suspects of amenities. (Safe, overpriced water, etc...)

If you want a quaint nook in the center of Sydney, Park8 is a great place to be. They'll make sure your stay is fantastic.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank cocakoehler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park8Hotel, Manager at Park8 Hotel Sydney - by 8Hotels, responded to this review, June 20, 2012
Dear cocakoehler,

A boutique hotel fan - certainly a man after our own hearts!

Thank you so much for your informative review and for signing off with such a wonderful phrase; 'They'll make sure your stay is fantastic'. That is exactly what Park8 Hotel is all about and we loved reading it.

We are so glad you found your room comfy, even if it was a little smaller than expected. We do have several room types in the hotel, the most spacious of which are our split-level Loft Apartments. The apartments offer an open plan lounge room and kitchenette on the ground floor, with the king-bed master bedroom and en-suite bathroom on the upper level. They provide lots of delicious space to stretch out and relax while you're in Sydney, so when you next visit please don't hesitate to contact us for the best rates on the biggest rooms available!

Please accept our sincerest apologies for having misdirected you! That is very unusual and certainly not acceptable at Park8, so we have taken this feedback on board to ensure we provide detailed, exact directions for all future guests.

It is a pleasure to announce that our high-speed wireless internet access is complimentary throughout the entire hotel (lobby and rooms)! It's just another little extra service (like the umbrellas, luggage storage, & iPod docks) that we are so happy to provide for our beloved guests.

We hope that we have another opportunity to welcome you and your wife to Park8 Hotel and wish you all the best for the future.

Warm regards,

The Park8 Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hervey Bay
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed June 4, 2012 via mobile

I stayed here in September 2011 and experienced the most amazing service. I was pregnant at the time and was a little apprehensive about spending a week in Sydeny without my husband. The staff on reception were exceptional..... The meal that I ordered to be delivered in was late and they offered to go out and get me something else..... The advice re eating out and how to get to my venue was great and nothing was too much trouble....... Thank you so much!!!!! I must add that the room was great too...... Ideally placed and everything that I needed.

Stayed September 2011, traveled on business
Helpful?
1 Thank curlygirl25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
8Hotels, Manager at Park8 Hotel Sydney - by 8Hotels, responded to this review, June 5, 2012
Dear Curlygirl25,
Thankyou for taking the time to provide feedback on your recent stay, we are so pleased you enjoyed your stay as much as we enjoyed having you! On the very rare occasion that a food service provider is delayed, we always communicate and work with our guests to minimise any inconvenience, so it is fantastic that the issue was able to be rectified immediately and a solution met!
Best of luck with the rest of your pregnancy and don't forget that we provide baby cots on request, so there is most definitely room for the whole family!
We hope to see you again soon!
Regards,
The Park8 Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
96 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed June 3, 2012 via mobile

They have self-rated as 5 stars (according to wotif), but 5 stars it is not.

Pros: clean, staff were friendly and helpful, central city location, big comfy bed, fantastic shower, staff made nice coffee!

Cons: a bit cramped, lack of amenities, only parking option was $60 overnight valet parking at nearby Hilton, only 4 foxtel channels (no sport) and no pay per view movies.

Better value elsewhere.

Stayed June 2012, traveled as a couple
Helpful?
1 Thank Armouree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park8Hotel, Manager at Park8 Hotel Sydney - by 8Hotels, responded to this review, June 18, 2012
Dear Armouree,

We really appreciate your honest feedback and thank you for taking the time to provide it for your fellow travellers, as well as our own development!

We are so proud of the Pros you've listed, but of course saddened that you were a bit disappointed with your stay.

Being such a small boutique property allows us to engage in the highly personalised interaction with all of our visitors that we love and live for. Although it does limit our ability to provide some on-site services, we have done our best to supply the best value, most convenient alternative options for our guests, such as:
- The cheapest possible parking rates at the Hilton Secure Parking (normally a minimum of $80/24hr when paid directly at the facility)
- Complimentary access for all guests to the local Fitness First gym (only a block away and with all the equipment and classes you could want! Better than any little hotel gym!)
- Extra dinner room-service options from the popular local Vietnamese restaurant, Miss Chu (an institution among Sydney locals!)

We also strive to ensure that the items we can offer on-site - being our service, rooms, complimentary wifi and yummy cafe - are of the highest quality at all times to make our guests' experiences the best possible.

It was a pleasure to host you and thank you once again for your very valuable thoughts.

Warm regards,

The Park8 Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park8 Hotel Sydney - by 8Hotels

Property: Park8 Hotel Sydney - by 8Hotels
Address: 185 Castlereagh St, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Room Service Suites Wheelchair access
Hotel Style:
#26 Business Hotel in Sydney
#36 Romantic Hotel in Sydney
#48 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park8 Hotel Sydney - by 8Hotels 4*
Number of rooms: 36
Official Description (provided by the hotel):
Nestled in the heart of Sydney’s CBD, this intimate 36 room boutique hotel is located on the doorstep of Sydney’s iconic Hyde Park and central to the best shopping, dining and entertainment districts. Park8 offers an oasis of comfort, space and tranquility. Interiors are inspired by Sydney’s natural surrounds which resonate throughout the spacious guest rooms & lofts and feature modern luxury amenities fused with old world charm. Experience the highest level of discreet and personalised service and the genuine warmth and care of our professional team. ... more   less 
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Also Known As:
Park8 Hotel Sydney - By 8 Sydney

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