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“Not 5 star”
Review of Park8 Hotel Sydney

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Park8 Hotel Sydney
Ranked #65 of 179 Hotels in Sydney
Certificate of Excellence
Reviewed July 6, 2011

Booked the 2 bedroom loft apartment. Comfortable enough but dark and not very modern. Cold water taps did not work in shower or bath - the only way to get clean was to run a (very) hot bath and wait an hour for it to cool down. Can see from a previous review that this has been a problem before that has not been properly addressed. Reception staff were very friendly and beds were comfortable. No sound proofing so lots of sirens during night. Booked at a last minute discount rate but would have been very upset if paying full rate.

  • Stayed: July 2011, traveled with family
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1  Thank Discover55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park8Hotel, Manager at Park8 Hotel Sydney, responded to this reviewResponded July 11, 2011

Dear Discover55,

Thank you for taking the time to review Park8 Hotel, your comments will ensure the continued development of Park8 Hotel. Although we are a new hotel, we understand that suggestions and feedback are imperative in making our fantastic hotel even better, and are continuously working at making these improvements. Our team always works to uphold the standards one would expect of a boutique hotel such as our own, and the issues you have mentioned have indeed let us down, and as such, we are sincerely sorry. Our maintenance team have been briefed on the issues mentioned and will work to rectify the problem.

We look forward to seeing you again in the future and getting your comments on the improvements!

Kindest Regards,
Park8 Team

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714 - 720 of 783 reviews

Reviewed June 22, 2011

This is a well appointed, trendy little place to stay.

The staff are excellent - very willing to assist with anything asked of them, and always up for a chat when you come back after exploring.

My 4th floor room had a comfortable king sized bed, and a TV cleverly suspended in the corner of the room, to save space. The air con/heater worked well, and it was nice to be able to open the windows a bit, to let in some 'fresh' air. It has the usual room facilities - including iron and ironing board. Before you contact reception asking for an ironing board, check behind the curtains. It may be lurking there.

There are some rough patches in the plasterwork if you go looking for them - which gives you the idea that perhaps this place didn't always look this chic. But nothing intrusive. Wifi is available for $20 per day. Free access to the gym up the road is a bonus.

Great location, with easy access to the train station. Much cheaper than a taxi to/from the airport.

Worth considering if you get a good rate, and are looking for something up that end of town.

  • Stayed: June 2011, traveled on business
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3  Thank TravellingPeteShow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park8Hotel, Manager at Park8 Hotel Sydney, responded to this reviewResponded July 11, 2011

Dear TravellingPeteShow

Thank you for your glowing review of Park8 hotel. We are incredibly pleased that you thoroughly enjoyed your stay. Our rooms are fully equipped, but as mentioned, if there’s ever anything you need, our reception staff are only too happy to help.
We look forward to welcoming you back again soon!

Regards, The Park8 Team.

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Reviewed June 13, 2011

I stayed in this hotel for queens birthday long weekend with three other girl friends. We stayed in a two bedroom apartment on the top floor of the building. Upon arrival, staff were very helpful and friendly, (in particular Hugo!) The location of this hotel is fantastic and so close to the new Westfield and George Street etc. Also a taxi rank out the front was very convenient.
On entering our room, the lounge room was much smaller than what was expected. Both bedrooms were however of a larger size with a TV in each. Hairdryer, iron and ironing board very convenient as well as alot of wardrobe space.
However, after looking through the apartment, we discovered there were marks all over the walls next to the stairs, the paint had been chipped off all around door frames and the kitchen sink needed to be cleaned.
The bathroom was of a decent size, however there is only one which is upstairs, and you need to walk through the first bedroom to get to it. It had no shower screen, not even a curtain, so the floor in the bathroom would become very wet despite our best efforts to keep it dry. There was also no working fan in the bathroom, so it became like a sauna, not to mention the stench of mildew and the dodgy cold tap that made it extremely difficult to change the temperature of the shower.
On the second day of our trip, after being out all day and returning, looking forward to a nap in a clean made bed, we returned only to find that just one of the beds in the bedrooms had been made, (did not change the sheets just made the bed) and the other bed had not been made and had just been left. Our used wet towels were just folded in half and left to dry on the made bed, and were not replaced with clean towels.

Overall this hotel was not up to standard and we definitely expected better value for the price we paid. Only positives are really the location and the very friendly staff.

  • Stayed: June 2011, traveled with friends
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4  Thank chachi36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park8Hotel, Manager at Park8 Hotel Sydney, responded to this reviewResponded July 11, 2011

Dear chachi36,

Thank you for taking the time to review Park8 Hotel.
Our staff were ecstatic to hear your comments regarding their friendliness, and we are certainly very privileged to have the fantastic location that we do. We will continue to work with our housekeeping team to ensure our standards are being met on all occasions, and will ensure the issues with bathroom are rectified immediately. We apologise that not all aspects of your stay were at the standard we expect to provide, though we look forward to welcoming you back again soon!

Kindest Regards,
Park8 Team

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Reviewed June 13, 2011

We stayed here for a shopping weekend in May, myself and my husband, the location was great, centre to the shopping and train station etc.
Staff were very friendly and always willing to help
The hotel itself was very quiet, and room comfortable
ít was nice to have a sink bench in the room
good value for money
would definitely stay again

  • Stayed: May 2011, traveled as a couple
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Thank Tangi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park8Hotel, Manager at Park8 Hotel Sydney, responded to this reviewResponded June 22, 2011

Dear CHARLIEBLM,

It is wonderful to hear you and your wife enjoyed your stay at Park8, thank you for taking the time to post your feedback online.
We certainly look forward to the opportunity to welcome you back again in the near future.

All the best,

The Park8 Team.

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Reviewed May 24, 2011

Stayed at Park8 for one night for a business trip, and it was just right for what I needed. The location was fantastic - I chose Park8 as it was the closest hotel within budget to where my meetings were, but it was also really close to the main shopping district. The room was lovely, the tv in just the right place to watch while sprawled on the very comfortable king size bed. Bathroom was big and I was a big fan of the massive shower head. Also really liked the tree stump nightstands and appreciated that there was an iron and ironing board in the room, as well as a desk. The front desk staff were very friendly and helpful. I would definitely recommend this place for a short stay. My only suggestion is in the room I was in that the wall behind the bar fridge should be plastered up so it's as polished as the rest of the room - I could still see brick.

  • Stayed: May 2011, traveled on business
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Thank la_psyche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park8Hotel, Manager at Park8 Hotel Sydney, responded to this reviewResponded June 6, 2011

Dear la_Psyche,

It is so pleasing to hear that you had such a wonderful stay. A lot of thought and planning went into the beds and the layout of the rooms, it is great to see it paid off!

We hope to welcome you back for your future visits to Sydney.

All the best,

The Park8 Team.

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Reviewed May 23, 2011

We booked at the last minute so we weren't really surprised at the price we paid. We checked in late but still recieved a warm welcome, although I found the reception area a bit small... Check in process didn't take very long and we were in our level 3 room in no time. The room was clean but a bit small and I found it a bit odd that the only window in the room was covered by a white plastic film. The bathroom was reasonable, a few dirty marks on the floor.
Overall it was a nice stay, I found it quite nice that the receptionist allowed us to leave our bags in the reception for a few hours upon check out.

  • Stayed: May 2011
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1  Thank reeeviews0078
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park8Hotel, Manager at Park8 Hotel Sydney, responded to this reviewResponded June 6, 2011

Dear Brooklyn290,

Thank you very much for your review. We are very pleased that you enjoyed our warm welcome and had a comfortable stay.
I am sorry that the standard room was not quite what you were expecting. Our larger deluxe rooms all have opening windows with an outlook onto either Park or Castlereagh, and we would love to welcome you back to see the difference when you are next in town!

Thank you again, for staying with, and reviewing, Park8 Hotel.

All the best,

The Park8 Team.

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Reviewed May 6, 2011

What a great place to stay! The hotel room I had was HUGE, corner room with loads of space and lots of great windows for me to look out. Blinds plus curtains for each window block out weather and noise - perfect! The staff were so friendly, efficient - 5 star service all the way. Also terrific location right near all the wonderful shops!

  • Stayed: April 2011, traveled on business
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Thank belladirita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park8Hotel, Manager at Park8 Hotel Sydney, responded to this reviewResponded May 30, 2011

Dear Belladarita,

Thank you so much for your kind words.
We pride ourselves on friendly service and location, and it is a great feeling when we succeed on these fronts.

We very much look forward to welcoming you back again soon!

All the best,

The Park8 Team

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Additional Information about Park8 Hotel Sydney

Address: 185 Castlereagh St, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Room Service Suites Wheelchair access
Hotel Style:
#27 Business Hotel in Sydney
#36 Romantic Hotel in Sydney
#57 Luxury Hotel in Sydney
Price Range: $300 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park8 Hotel Sydney 4*
Number of rooms: 36
Official Description (provided by the hotel):
Nestled in the heart of Sydney’s CBD, this intimate 36 room boutique hotel is located on the doorstep of Sydney’s iconic Hyde Park and central to the best shopping, dining and entertainment districts. Park8 offers an oasis of comfort, space and tranquility. Interiors are inspired by Sydney’s natural surrounds which resonate throughout the spacious guest rooms & lofts and feature modern luxury amenities fused with old world charm. Experience the highest level of discreet and personalised service and the genuine warmth and care of our professional team. ... more   less 
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Also Known As:
Park8 Hotel Sydney - By 8 Sydney

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