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“Excellent and accomodating tour agents”

Blue Diamond Tours - Blue Mountains Day Tour
Ranked #6 of 241 Outdoor Activities in Sydney
Certificate of Excellence
More attraction details
Attraction details
Owner description: Blue Mountains Tour is a Luxury Personalised Small Group Tour in a Mercedes Benz MAX 14 People!! Blue Mountains Tours is a family owned & operated business, providing you with the Ultimate Blue Mountains experience away from the crowds. Blue Mountain Tours includes... *Complimentary Hotel Pick Up from most CBD Hotels *Morning Tea - Freshly baked Scones with Jam & Cream, Home made Tart with Tea, Coffee or Hot Chocolate *Enjoy a Hot filling Lunch with 6 menu options including a glass of Australian Beer, Wine or Soft Drink *Featherdale Wildlife Park Entry *Professional Photo in Display Folder per couple *River Cruise return to Circular Quay where tour concludes at approx 5pm. Blue Mountain Tours are also available for private charters to the Blue Mountains, City Tour or anything else you would like. We can cater for up to 34 people in 2 luxury Mercedes Benz and VW Caravelle for private tours. With great and professional guides Blue Mountains Tours is the best way to visit the Blue Mountains in a small groups. 6 Years of Guiding Excellence – Over 15,000 Happy Clients!! Certificate of Excellence 2011,12,13,14 and 2015!!
Useful Information: Activities for older children, Stroller parking, Stairs / elevator, Activities for young children
Singapore, Singapore
1 review
“Excellent and accomodating tour agents”
Reviewed December 20, 2010

My gf and I visited Australia and I wanted to surprise her with a wedding proposal. Emailed to Alena and she was very helpful and provided some good suggestions on where to do it in Blue Mountain. Decided to propose in the Skyway and Roberto and Alena managed to work with Skyway such that the Skyway ride will stop in front of Three Sisters / Katoomba Falls so that I can propose. I seriously doubt that it will possible with other tours.

On the day itself, although Blue Mountain was clouded with fog and everyone has cancelled their tour, Roberto and Alena were so accomodating that they conducted the trip just for my gf and I. Needless to say, the proposal was a success and my gf was completely caught surprised :)

Everything about the trip was just perfect. Roberto and Alena are fantastic guides and they really know their stuff. I strongly recommend anyone who's interested to visit Blue Mountain to sign up with them.

Helpful?
Thank Lance7280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlueDiamondTours, Owner at Blue Diamond Tours - Blue Mountains Day Tour, responded to this review, January 10, 2011
It was a pleasure to help you make your proposal special for the 2 of you, so that you can remember it for many years to come. Unfortunately we didnt have the best weather, but regardless of the weather by coming on our tour with us you are bound to have a good day. Thank you for your wonderful comments. We wish you & your fiance all the very best for the future
Berto & Alena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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927 reviews from our community

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English first
Phoenix, Arizona
1 review
“A very entertaining trip!”
Reviewed December 15, 2010

Roberto and Elena run a very professional and organized business. They are truly interested in giving everyone the best experience possible. They start with an outline of the tour you will take but discuss with the passengers expectations and preferences. This way each tour is tailored to the wishes of the group involved. As an example, our group was less interested in shopping and more interested in spending time at the wildlife zoo. So, they cut the one area short and increased the time at the other.

Each of them is quite knowledgable about the area, animals and their habitats, and the vegetation. In addition, they give commentary on the city during the drive in and out of the mountains.

We appreciated the small group and the personalized attention that Roberto and Elena provided. Worth the money for sure, we highly recommend.

Helpful?
Thank aussiedh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlueDiamondTours, Owner at Blue Diamond Tours - Blue Mountains Day Tour, responded to this review, December 17, 2010
Thank you for your review. I would like to thank you for explaining the trip to everyone, so everyone knows who we are. We can alter any tour which best suits the guest on that day. Meaning if the bus agrees to spend more time at one particular place, we are more than happy to do that. We are flexible, out going and most importantly ourselves and that's what drives Blue Diamond Tours to be the best tour to the Blue Mountains.

Thank you for you review!!!!

Berto and Alena Michail
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Louisville, Kentucky
1 review
“GREAT DAY”
Reviewed December 12, 2010

My son and I signed on with Blue Diamond Tours to visit the Blue Mountains. Allena and Roberto - the hostess and the driver did an outstanding job. They schedualed a whole day starting with a pickup at our hotel and ending with a dropoff at same. In between we had an opportunity to experience a beautiful part of Australia, visit a rain forest, see wonderful waterfalls, and get up close and personnal with some interesting wildlife. All in all, a great day and experience. Aussie hospitality is second to none.

If you are planning on visiting the Blue Mountains, this group is who you must book with.

Helpful?
Thank Scattman11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlueDiamondTours, Owner at Blue Diamond Tours - Blue Mountains Day Tour, responded to this review, December 17, 2010
Thank you for your review. I'm glad you and your son had a great time. Our tour is designed to see all you want about Australia with it's rich beauty and wildlife. Alena and I try our best to make your day special, after all most people on our tour are on holidays and want to enjoy their day in a relaxed atmosphere. Thank you for you great response and comments.

Alena and Berto Michail
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England, hampshire
Level Contributor
9 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“Worth every dollar”
Reviewed December 11, 2010

I can only echo the many positive reviews. Berto and Alena deliver a really personal & professional tour experience. They only have small groups (12 at most), which means no waiting around for 50 people to get on a coach! They both check everyone is happy with the timings & itinerary and offer to adapt these if required. This really shows they care about their customers.
I thoroughly enjoyed the day and recommend it.

Mark

Helpful?
Thank mark306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlueDiamondTours, Owner at Blue Diamond Tours - Blue Mountains Day Tour, responded to this review, December 17, 2010
Thank you for your great comments. Being a small business we try our hardest to be boutique, personalised and very interactive with our customers. we also try to be flexible as possible so that all guest on board can have a great day. Our main priority is to make sure your not treated as a number, instead as a person and being family owned and run by us Berto and Alena there is no doubt each and every one of our guest will have a great time.

Thank you for your comments

Berto and Alena Michail
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st louis area
Level Contributor
47 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
“Beautiful Tour”
Reviewed November 28, 2010

We were picked up right in front of our hotel at 7:15am and arrived at tea at 9:30 after picking up about 3 more guest stops. Tea and cakes were great just what we needed. Left at 10am and arrived at Katumba Falls and Three Sister at 10:15. We did do the cable car across and the cable car down into the valley, hiked around valley for 20 minutes and got back to top at 11:30. Arrived at top of falls at 11:40 got back to vehicle at noon. Went to another look out point of 3 sisters and was done by 12:15. Drove to lunch and was done eating by 12:45, nice lunch was already prepared for us. Shopped til 1:30 in a quaint town, but I would have preferred having more time at Featherdale zoo then wasting a half hour shopping around this town. Arrived at Featherdale at 2:40 and left by 3:45. Drove by the Olympic center before getting to the ferry at 4:30. Arrived back to Sydney Harbor at 5:15. Luckily we were staying right at the Harbor in our hotel, the others had to make their own arrangements to get back to their hotel. Overall the young couple is very cute and was pleasant and made sure we enjoyed the trip.

Helpful?
Thank matt10e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlueDiamondTours, Owner at Blue Diamond Tours - Blue Mountains Day Tour, responded to this review, December 2, 2010
Attention to detail. Thank you for your review and taking the time to write all that information. Now other people looking for a tour from Sydney can read what you wrote about Blue Diamond Tours. We like to give our customers a good amount of time in every location we visit. I also would prefer to stay at Featherdale wildlife longer, instead of shopping in Leura. We will definitely consider this idea in the near future. Thank you once again Berto and Alena Michail
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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