An excellent day in the Blue Mountain area with Suanne Adelman of Real Sydney Tours. She is as personable as she is professional; her "people skills" were evident throughout the "boutique" tour (only one other couple) my husband and I had arranged. Suanne showed genuine warmth and good judgment,deftly and respectfully dealing with the differing needs and opinions we had as individuals and couples. These same people skills also obviously smoothed our way with different site managers, as we moved without difficulty from magnificent vistas to mountain tram rides and from there to lunch in a charming, small town restaurant. From there we travelled to a 'right-sized' nature reserve (all the wallabies, roos, and birds one could desire) before concluding the day with a narrated ferry ride back to centrally-located Circular Quay. Throughout the day, Suanne offered complimentary Aussie snacks and made sure there were appropriately-time rest stops. I particularly appreciated how she always without fuss made a small step stool available to help me enter and leave the van comfortably.My husband and I also appreciated how Suanne knowledgeably commented on sites but also cheerfully welcomed our own comments and questions. The few times she did not have an immediate answer, we also valued how Suanne would turn to her trusty I Pad to doublecheck the fact in question.
We greatly enjoyed our Real Sydney Tour of the Blue Mountains and were glad to have spent the day accompanied by Suanne.