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Song Hotel Sydney
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Reviews (2,067)
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All reviewshyde parkmuseum stationhot breakfastgreat locationshared facilitiesbudget hotelprivate bathroomfree breakfastoxford streetdouble roomwalking distancecentral locationpublic transportwould stay againdarling harbouropera housefridge
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1,632 - 1,637 of 2,067 reviews
Reviewed November 30, 2012

This is a great place to stay if you are not renting a car and want to gather in all the local Sydney attractions. The train station is 5 minutes away, there is a great little grocery store 2 minutes from the front door, and many restaurants within walking distance as well. If you catch the 555 bus right at Hyde Park (a ten minute walk) it will take you (FOR FREE!) to most of the downtown attractions including Circular Quay where you can catch a ferry to Manly ($14 round trip) and get GREAT snapshots in front of the Sydney Opera House. The YHotel is connected and works in conjunction with the YWCA. We just happened to meet up with the General Manager Jean-Claude and he was sincerely interested in our thoughts on the hotel. This hotel returns its profits back into the YWCA to serve the community. A GREAT REASON TO STAY HERE! (in my opinion) The rooms are very clean and the shared bathrooms are exceptionally well taken care of and clean. Rapid and free wireless in the rooms and a nice cold continental breakfast is served daily in the adjoining cafe. We were all very impressed with YHotel and would stay here again.

  • Stayed: November 2012, traveled with family
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3  Thank aimster9870
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JCNiederer, General Manager at Song Hotel Sydney, responded to this reviewResponded December 12, 2012

Dear aimster9870,

It was good meeting you on what I think was the last day of your stay with us.

I thank you very much for your kind comments, and for reinforcing some of the elements that make our operation a bit different from others.

Both Y Hotels in Sydney are part of the wider YWCA organisation here in New South Wales. Profits from both our hotels are injected back into YWCA's support networks and programmes. These programmes and networks are designed to support vulnerable people (individuals, families, communities) at times in their lives when they need it most regardless of age, gender or religion.

I am glad you enjoyed our location and facilities and hope you will consider staying with us again when you can travel back to Sydney.

Warm regards,
Jean-Claude Niederer
General Manager

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Reviewed November 26, 2012

We only stayed one night here in the hostel part of the accommodation (shared bathroom). The room was very basic but clean and tidy and they provided nice fluffy towels. The shared shower facilities were clean but needed updating. The staff were great, they helped us store our luggage for the day as we arrived early. There was breakfast included in the meal which was toast with an excellent selection of spreads, croissants or cereal, tea, coffee, orange or apple juice. You could upgrade to cooked breakfast for $6. The breakfast area was staffed by a very nice man, keeping everything in order and thanking people as they left. For somewhere to crash the night this was just right

  • Stayed: November 2012, traveled as a couple
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Thank katie c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JCNiederer, General Manager at Song Hotel Sydney, responded to this reviewResponded November 29, 2012

Dear katie c,

Thank you for the time taken to review our hotel.

I am happy to read you had an overall enjoyable stay with us and liked the amenities provided and the offer for breakfast.

I appreciate your comments regarding our staff and have passed these on.

I hope by now you have returned safely to the UK and I wish you a good festive season ahead.

With best regards,
Jean-Claude Niederer
General Manager

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Reviewed November 22, 2012

  • Stayed: November 2012, traveled with friends
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Review collected in partnership with Quickbeds
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
JCNiederer, General Manager at Song Hotel Sydney, responded to this reviewResponded November 28, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 19, 2012

Spent one night only. A last minute booking, this was the only one available. $150 on wotif for a room with shared bathroom. The bed was OK apart from a long brown hair on the sheet (BLEAH). The noise from outside was just too much. It was like sleeping at a traffic light. Not mentioning the noise of a sort of compressor or something (maybe AC, maybe fridges) coming from somewhere inside the hotel. When the alarm clock rang in the morning, it was a relief!

Room Tip: If you really want to go there, ask for a room not facing a street.
  • Stayed: November 2012, traveled solo
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2  Thank RobbieIlaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JCNiederer, General Manager at Song Hotel Sydney, responded to this reviewResponded November 21, 2012

Dear Robbiellaria,

Thank you very much for your comments and for taking the time to review our hotel following your recent stay.

I am disappointed and sorry that not enough care was given to making the bed in your room prior to your arrival and that a long hair was not detected by the supervisory staff when checking the room.

Not all our rooms in the hotel face onto a street but all them do have double glazing, though we are right at the heart of the city and from time to time you can hear that heart beat.

I would hope we could have another opportunity to look after you on a return visit to Sydney.

Best regards,
Jean-Claude Niederer
General Manager

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Reviewed November 16, 2012

We stayed at the Y Hotel on two separate occasions for a total of a week during our trip to Sydney.
Each time we received the same great service.
The rooms were an adequate size with plenty of wardrobe space and towels provided.
The shared bathrooms were always clean, with shampoo and shower gel available.
The breakfast which is free was extremely handy and there is the option to upgrade.
The staff were extremely helpful and friendly, especially a young man on reception that greeted us first name terms each time we walked past!
Internet access is also available which came in handy.
The location was brilliant and within walking distance from all the main sites and harbours.
I would definitely recommend Y Hotel and would stay there again with no hesitation.

  • Stayed: November 2012
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Thank Chantelle88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JCNiederer, General Manager at Song Hotel Sydney, responded to this reviewResponded November 21, 2012

Dear Chantelle88,

Many thanks for you review of our hotel and for your kind comments.

I am glad that you found our services, accommodation and location to your satisfaction and we were able to contribute in making your stay in Sydney a pleasant one.

We look forward to welcome you back to Y Hotel Hyde Park when your travels bring you back to Sydney.

Best regards,
Jean-Claude Niederer
General Manager

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