Arrived from the UK two days after we set off at 8pm Oz time. We had read reviews that highlighted the absence of a lift as a serious issue but we didn't really pay much attention to them because we knew we would only have to drag our suitcases up them once. However after an absolutely dreadful flight I could barely drag myself up them let alone a 23kg suitcase. There isn't any room for a lift but surely the receptionists could offer a hand.
We were relieved to find out we were on the first floor, the room right next to reception (201). I feel sorry for anyone who has to drag their cases up another two flights, it's really not practical.
But being right next to reception meant we heard every movement, conversation & door slam the receptionists made. And there was a ridiculous amount of door slamming early in the morning. They seemed completely unaware guests might be trying to sleep.
Wifi was free but did not work at all when we first tried to connect. Asked the receptionist and was told 'Oh the signal doesn't work in your room. It does in the laundry room though.' She didn't seem to care at all. A few days later though another two wifi signals miraculously appeared as if someone had bothered to turn them on! Although it was a pain at first once sorted the wifi was really useful & reliable. Good enough signal & speed to Skype relatives back home.
Woke up one morning and I could hear a dripping noise. And then a downpour. Leapt out of bed to discover the ice in the fridge/freezer had melted all over the floor. I dashed to reception to explain & she just said the maid had done it. Her solution was to give us more towels. No apology or explanation, a warning or even a bucket to catch the water would have been appreciated.
The two of us are travelling for 3 months so we have a lot of clothes. The room has very little storage and we were only provided with 4 hangers between the two of us, we asked could we possibly have some more but were told they had none. So for two weeks our room was a complete tip.
Every day without fail the maid would make our beds & leave fresh towels and complementary toiletries. But I don't think she actually ever cleaned. The build up of dust after two weeks was disgusting.
The receptionists left at 10pm & returned at 8am. It seemed when she left the air con which is centrally controlled was turned off. After two seriously hot & uncomfortable nights I went to seek out a fan after hours. Found the most brilliant fan in the living area. Seriously if you're staying there go grab the black fan from behind the sofas. It makes things a lot better.
Eating out in Sydney is so expensive. We raided Woolworths one night so we could eat in a few nights using the kitchen facilities. That was a real gross experience. Just don't open the fridge. Trust me you do not want to see what's in there! On the surface everything seems clean but when you start to open drawers it becomes disgusting. Cutlery & pots are unclean, some still with food stuck to them, and there's no efficient way of cleaning them. I grabbed the sponge & bugs crawled out of it. Definitely wasn't touching that again so we started cleaning things in our own sink. Each room has a fridge big enough to store a decent amount of food in so it's definitely a better idea to use that one.
The location is superb! It took us about 5 minutes to walk to the harbour & the royal botanical gardens are just up the road. It really can't be beaten for the price.
Plus the washing facilities are free which is incredibly handy if you're there for a while like we were.
Even though I wanted to fling the door open each morning to tell the receptionists to politely shut up (I am not a morning person) I would definitely recommend this place purely for the location, free wifi and wash facilities if you are able to ignore the rest of it.
The receptionists were completely oblivious but they were always friendly & polite.
We are students on a budget so do not mind slumming it, we were able to laugh it off but after 2 weeks we were ready to leave/bolt for the exit.
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- Also Known As:
- City Hotel Sydney