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“Hopeless staff, great rooms”
Review of APX World Square

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APX World Square
Ranked #109 of 178 Hotels in Sydney
Brisbane
Level 5 Contributor
89 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Hopeless staff, great rooms”
Reviewed April 2, 2011

The security key system is diabolical and rarely works. This no lift, no room access and if the'battery' in your room lock goes you are shut out and the staff have no override key. Suspect this happens often, as they can't be shamed into action. You have to wait an hour or so for the locksmith!
The lifts were pretty dodgy as well. We are a corporate client so good luck if you are one off?

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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368 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Thai first
  • Any
English first
Sydney, Australia
Level 3 Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 1, 2011

The Quest is a reasonably priced hotel for central Sydney. The kitchen was clean and well laid out, and the rooms were clean and tidy. There was no view from my room at all, just the office building next door. There was a small balcony though, with a table and chairs.

My only complaint is the indifferent front desk staff.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsDeefer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level 4 Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 15, 2011

Having stayed at numerous Sydney hotels at the under $200 price range, this one had to be the best I've stayed in. I have found that in Sydney, the price doesn't equate to the quality - meaning that $400 for a 5 star can still land you in a dated stuffy dirty closet they call a hotel room. At the Quest, the reception was absolutely inapt and the lobby was gross so I braced myself for the worse. But when I got up to the apt, it was spacious, pleasant, and it 'feels' clean at least. It feels like they've tried. It is a bit noisy at night, but you're in the middle of a city, so it is expected. For the price, it's adequate and dare I say, beyond my expectations. For Sydney.

  • Stayed March 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lolocop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 4 Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 10, 2011

PROS: The price was good for central Sydney and the kitchen was clean and well laid out. The bathroom was a good size and great pressure in the shower. I asked for a quiet room as high as possible and got the highest they had! Staff walked us up to the road with our suitcases and waved down a taxi for us when we left which was nice touch. Plenty of places to eat nearby and the free circuit bus stop just around the corner.

CONS: Only 1 out 2 lifts worked our entire stay so usually a long wait. The bedroom was an odd shape which was a bit disconcerting and it didn't leave room for bedside tables or reading lights - should always be somewhere to leave watches, reading glasses, books etc. We had a lot of trouble with our swipe card not opening the door on the first attempt - turned into a bit of a game to see who could open it on the least number of attempts!

Overall, a good choice at a reasonable price for Sydney. Would I stay there again? Probably not.

Stayed March 2011, traveled as a couple
Helpful?
1 Thank JauntyJen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Western Australia
Level 5 Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed February 28, 2011

We have just spent two night in a five star hotel, two blocks away in Sydney.
We checked in an hour ago,(in Quest World Square, Sydney), and now realise what a waste of money we spent at the five star. After one hour, carefully checking everything, every aspect of our apaprtment, I cannot praise our room high enough!
Lovely balcony, very comfortable bed, accomodating staff, plenty of room, I actually believe it is cleaner than the five star we stayed at! I also love the clean kitchen items in the cupboards!
I have no hesitiation, (now that I have discovered Quest) to recommend to my personal friends, and online friends...Quest!
From now on, I know we shall be staying at Quest, great value for our money spent, thankyou

  • Stayed March 2011, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
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Helpful?
1 Thank lindylooWestern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 4 Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 23, 2011

We stayed here for one night in January in 2011. While the room was large and clean, the shared spaces of the hotel were smelly and were not airconditioned. For $200+ this was poor value for money compared to what else is available in the area.

Internet connection and parking were very very expensive!!!

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MillyMolly6101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Sydney hotels

Hervey Bay
Level 4 Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 16, 2010

Stayed here last month for 3 nights for my birthday. 5 mins walk from the train station and very easy to find. Reception staff very friendly and efficient. The lift was modern and very clean. Upon arrival we were very pleasantly surprised by the size of the room. It was very spacious, clean and the furniture was modern and new. The bathroom was very clean and the pressure in the shower was very good. As advertised there wasn't any view but we didnt expect one being right in the centre of the city. The location of the hotel was perfect. 2 min walk to the best Irish pub in town, where we had an amazing night on the Sunday as there was a `turn` on and they were the best Irish pub band we had seen in ages!!!!!
All in all we had a great stay and would definitely stay there again. Having stayed in several parts of Sydney, ie The Rocks etc... this location is by far the best.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cookster007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about APX World Square

Property: APX World Square
Address: 2 Cunningham St, Sydney, New South Wales 2000, Australia (Formerly Quest World Square)
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#87 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — APX World Square 4.5*
Number of rooms: 73
Official Description (provided by the hotel):
Experience relaxed and comfortable accommodation at APX World Square. Our property provides the ultimate serviced apartment accommodation in Sydney CBD. Located in the heart of one of the world's most exciting cities, APX World Square is conveniently positioned for both the business and leisure traveler. The property features a selection of spacious serviced apartments, comprising of studio, one bedroom and two bedroom dwellings. All our accommodations feature facilities including air-conditioning, laundry facilities, tea/coffee making facilities, fully equipped kitchens and flat screen TVs. Our serviced apartments are designed to ensure a productive and enjoyable visit to Sydney whether you are looking for long stay or short stay accommodation. ... more   less 
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Also Known As:
Quest World Square Sydney

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