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“A one star masquerading as a four star” 1 of 5 bubbles
Review of Oaks on Castlereagh

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Oaks on Castlereagh
Ranked #72 of 179 Hotels in Sydney
warwick
Level Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“A one star masquerading as a four star”
1 of 5 bubbles Reviewed August 13, 2012

These apartments rated just below my student accomodation I rented from a bad landlord some years ago. Dirty, marks on the walls and ceilings, carpets coming up, missing bits of the units in the kitchen.
Dirty sheets and pillows, worn out blankets and dirty curtains.
I could go on but the picture is clear.
I left and got a refund from my booking agency and booked in elsewhere

  • Stayed July 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank FishingTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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590 reviews from our community

Traveler rating
    129
    235
    118
    53
    55
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (167)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Any
English first
Sydney
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 14, 2012

Was there Fri - Sun and was pleased with the place. Nice marble kitchen, clean bed, very large bathroom, Tv/DVD worked great and balcony was facing a quiet street.
Hallway was a bit smelly but it's a serviced apartment so the smells were all cooking smells from other rooms which probably cannot be avoided.
I'd booked a room on a higher level but it was not available when I checked in. The room given was more than adequate though and was very quiet for a city hotel.

Would likely stay again.

Room Tip: End of hallway room meant no neighbour noise.
See more room tips
  • Stayed May 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Omelette241
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra
Level Contributor
65 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 bubbles Reviewed July 10, 2012

Unless you like hearing the trains blow their whistle all night!!! I did not sleep well here at all. The kitchen wasn't open to the lounge. There was no desk for a computer. The shower door was broken.

  • Stayed May 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Shylea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Sydney hotels

Ballina, Australia
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed July 10, 2012

OK, cheap is one thing. Cheap and nasty is another. Sadly, this turned out to be another. The place looked ok when I arrived, but on closer inspection it was not clean at all. The toilet bowl for one thing - yuk! There was even dried blood on the bedside table. The bed looked clean but was very uncomfortable and cold. There was a very thin extra blanket which I used but that was no reall help. The heating did not work. Unlike other reviewers my TV worked, and there were no burn marks anywhere to be seen.

The location is great - right near central station - with not too much noise - although I do wear ear plugs at night.

But for me, next time I want (or need) a cheap alternative it will be a private room at the Central YHA.

Room Tip: Somewhere else
See more room tips
  • Stayed July 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank ButchInBallina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed July 1, 2012

Although apartment (2 bed) was roomy, it was very run down and inadequately set up. A self-catering apartment should at least be equipped with proper cleaning products, not a sponge that has been cut in half and one sache of detergent. The TV was not working and after many calls to reception, who were missing the majority of the time, we gave up. When the residents in the next apartment used their water it made a terrible mouse which drowned out the almost inaudible TV. I believe there are better value foroney apartments in a beautiful city like Sydney.

  • Stayed June 2012
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Cat1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombo, Sri Lanka
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed June 18, 2012

My wife and I stayed here for 5 nights at a studio apartment and I must say its very conveniently located. It may not be the cleanest apartment in town but served the purpose for us. We were able to walk to almost every corner in the city from there..

  • Stayed June 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Dilan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
1 review
1 of 5 bubbles Reviewed June 14, 2012

Got put up here for two nights on a business trip. Coming straight after work at night getting into the room was a nightmare. Once in I had to contend with the following: Burn marks all over the carpet and curtains from where someone maliciously burnt them with an iron; Unclean and filthy everything; cigarette buds all over the balcony; no blankets; no working air conditioning; furniture falling apart; and most importantly an apathetic manager who could not care. Kept awake by the trains from the train lines across the road and other horrible noises from the city (ever hear of double glazing?)

  • Stayed June 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Oaks on Castlereagh

Property: Oaks on Castlereagh
Address: 317 Castlereagh Street, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Spa Swimming Pool
Hotel Style:
#18 Spa Hotel in Sydney
#67 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Oaks on Castlereagh 4*
Number of rooms: 120
Official Description (provided by the hotel):
Oaks on Castlereagh provides guests with deluxe, self-contained accommodation and premier facilities, making it ideal for holidaymakers and corporate travellers alike looking for a luxurious base from which to explore the cosmopolitan metropolis of Sydney. Spacious fully self-contained apartments, most boast private balconies leading off the open plan living, dining and kitchen area. Whether you choose a studio, 1 or 2 bedroom apartment you are guaranteed superior service and comfort. Facilities include an indoor heated pool & spa, fitness room, table tennis area, outdoor barbeque area and secure undercover parking (fee applies). ... more   less 
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Also Known As:
Regis On Castlereagh Hotel Sydney

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