Our family arrived in Sydney at 9am with heavy suitcases. We rang the hotel to see if they could store our cases until the room was available. The manager instead instead offered us the room immediately, as it had not been rented the night before, at no additional charge.
The manager also helped us find secure parking at a reduced rate after we checked out. We felt she was more helpful and provided better service than we have received at 5star hotels.
The facilities are basic but clean, as you would expect from a budget hotel.
The location was great, an easy walk from cafe/restaurants. We walked into Circular Quay and found the distance easy (but keep to the main streets as some areas in Kings Cross are dodgy).
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