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“Underwhelming”

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Cold Rock Coffs Harbour
Ranked #4 of 4 Dessert in Coffs Harbour
Restaurant details
Reviewed 4 weeks ago

From my experience the only way to get this ice cream is in a cup as it melts unbelievably fast. I ordered a cone and and by the time I walked out of the shop the ice cream was dripping like a running tap and didn’t stop. The friction of adding the toppings caused the ice cream to melt rapidly. The flavour was underwhelming and the extra toppings is extra but unclear how much extra till you pay. I paid $8 for a single scoop cone with two toppings (total of 4 pieces). Whilst it was interesting to see how it all worked it wasn’t worth the end product. Service was rushed and procedural. There was 3 of us all with the same experience feeling it was overpriced and poor quality. Never again.

Date of visit: January 2020
Thank D3096OBkimc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 - 5 of 42 reviews

Reviewed 4 weeks ago

You know what you are getting, which is standard, but the staff might pretend to want you there rather than you being a slight inconvenience.

Date of visit: January 2020
Thank DiverDanSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2019 via mobile

Yummy ice cream with lollies, love its fresh made there, just a bit dear for a family to all have some.

Date of visit: February 2019
Thank Cathleen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2019 via mobile

We tried two of the standard flavours, vanilla & coffee. After the first mouthful, they both became generic sweet ice cream. Quite bland and uninspiring. Pleasant and helpful service.

Date of visit: February 2019
Thank 661joannal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2019 via mobile

Took my kids to Cold Rock for the first time in years, shocked to see that such small portions cost more than a 1 litre tub of ice cream at a supermarket. A “kiddies” cup of ice cream costs $5.50, which was only 1 scoop!!! Ice cream itself is nothing special, tasted like anywhere else, “mix ins” also cost extra. Customer service is below average, staff were clueless, we were treated poorly and rushed through even though the shop was empty. Such a shame since the store is located in such a great location.

Date of visit: January 2019
Thank addrian_Coop92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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