We booked and paid for this vacation of our based on some of the reviews I read as well as their beautifully presented website. DO NOT believe a thing. We were booked for 5 nights and checked out after 1. AAbsolutely everything was bad. The rooms are extremely old and dated. I could have put up with that if the room had have been clean. It was not. It was filthy. The kitchen had not been cleaned., There was spillage down the cupboards,floor greasy and filthy, benches filthy, a lack of cooking utensils,the mirrors were filthy, the spa had disgusting hair clogging up the filter,the bathroom floor was not clean.I question how places like this qualify for their 4.5 star rating.
We moved down the road to the NBautilas resort which is also old but is fantastic and half the price. be well warned. if you are expecting anything like the brochures or web site - forget it. You aint gonna get it. My extremely well travelled advice is to stay right away and try somewhere else.
- Official Description (provided by the hotel):
- The Novotel Coffs Harbour Pacific Bay Resort is located 10 minutes drive from the centre of Coffs Harbour. Perfect for a holiday or break on the beautiful New South Wales North Coast, the hotel features 130 superbly appointed rooms, plus an A La Carte Restaurant, Bar (offering an All Day Dining Menu) and conference rooms for up to 800 people. Guests can enjoy excellent leisure facilities, including a 9 hole golf course, tennis courts, three swimming pools, indoor and outdoor spas, fitness centre, hairdresser and Tranquility Day Spa. We also have an onsite activities company, Timeout Adventures, offering activities from Segway rides to laser clay shooting. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
- Accor Coffs Harbour
- Coffs Harbour Novotel