We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice resort”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Novotel Coffs Harbour Pacific Bay Resort
Ranked #21 of 40 Hotels in Coffs Harbour
Reviewed April 1, 2013

Stayed at the Novotel Pacific Bay resort for 7 nights in late January 2013. The resort is easy to find with it being located just off the Pacific highway. We had exchanged a timeshare week and stayed in a room overlooking the golf course. The resort is well looked after and we didn't really have any complaints apart from the very very poor wifi. The wifi is provided by an offsite company and charges around about $100 Aus for a weeks use. Very expensive and even worse doesn't really work as the signal is rubbish. I tried it for 24 hours but having complained to the reception I was given a full refund.
The resort is about a 5-10 minute drive from Coffs Harbour and about a 5 minute drive from a large commercial centre. This is an ideal location for exploring the area. I would recommend visiting Bellingen and having a drive along the waterfall way.

  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ajb1207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (1,155)
Traveler rating
Traveler type
Time of year
Language

641 - 647 of 1,155 reviews

Reviewed March 28, 2013

The Novotel Coffs Harbour Pacific Bay Resort was a convenient stop over as we visited the central and northern coast areas used to frequent. Upon arrival service was uplifting, being both proficient and polite. It was great to enter the air conditioned comfort of our room. The quality and taste of the meal at Charlie's Restaurant was exceptional. Great start to the next morning with a brisk walk around the resort trial.

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank MaxIpswich_Australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2013

The resort is great for a couples get away,we stayed in a deluxe studio room,which has everything you need a full size fridge with freezer so if you want to save money you are able to cook in your room as they have everything basically to cook with in the kitchens,down to a bottle opener,with the shops only ten minutes away,you can grab gourmet food like we did and wine and enjoy the resort and surroundings,the Buffet breakfast is great with hot breakfast and you can skip lunch,the staff are friendly and do their best with everything,if you want to get away and have a great time with your other half I would always go back this was our second stay,the car park gets full quick at night,so if you have a good spot.don't move,other than that it's great!

Room Tip: Pay a bit extra to have a spa room as the rooms a huge and roomy.
See more room tips
  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kyile M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2013

All I can say is that at the end of my stay i did not want to leave. The se4rvice was wonderful and very friendly. the hotel was very clean and had one of the most comfortable beds i have ever slept in. the view from the room was magnificent and the scenery around the place was just breath taking. I would most definitely stay here again

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank kiddy7668
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2013 via mobile

Pros: nice grounds, the nearby beach is nice.

Cons: terrible food (dinner and breakfast), terrible service (dropping plates and drinks, slow check in, slower check out, lost the reservation, couldn't organise a cab to town, got my name wrong). The rooms are shockingly bad, dirty and decor from the 80s. You hear people next door. There is no room service (they will advise you to order take away fast food). There is no broadband for work. The aircon is ancient and flakey. Bathrooms are disgusting.

  • Stayed: March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank MattoTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2013

We found our stay to be a wonderful little break away. We reserved a 1 bedroom spa suite which had ample room and was clean although as other reviewers have mentioned the furnishings are a little out dated. Dined in Charlie's and can highly recommend the "Pork Belly & the Salmon"...absolutely to die for!! All staff were very attentive and couldn't have been more hospitable! The breakfast buffet was also amazing. The only downside with our stay was the floatation tank in the Tranquility Day Spa was cold and the inside of the tank was quite mouldy - not a very relaxing experience although the Hot Stone Massage sure makes up for it! Plenty to do for young and old.

Room Tip: Rooms in the "Hillside Tower" are closest to reception. Upgrade to a high floor for better...
See more room tips
  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank welive4holidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2013

Whilst I found the room to be clean and comfortable, I did not find the bed very comfortable and therefore did not have a very good sleep.
At the restaurant, on the evening of my stay, although it was a late booking for dinner and the meal was very nice I was not offered a drink whilst dining and we where a little confused about how we where going to split the bill as we where all putting it on our rooms yet the waitress did not take any roon numbers with our orders.... therefore when it come to paying the bill it was up to us to remember what we had ordered.... always risky.

  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank tinlids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this reviewResponded March 25, 2013

We thank you for your feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this.
We will pass on your comments in regards to the service that you received in the restaurant and have this address to ensure that this does not happen again.
We have just recently replaced all of the bedding in the resort, so we will check the bedding in the room, and thank you for letting us know.
Once again I thank you for your feedback, and do hope that you to will afford us the opportunity to serve you better in the future.

Kind regards

Dene Zahner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Coffs Harbour hotels
0.5 mi away
Smugglers on the Beach
Smugglers on the Beach
#6 of 40 in Coffs Harbour
383 reviews
2.8 mi away
Quality Inn City Centre
Quality Inn City Centre
#13 of 40 in Coffs Harbour
197 reviews
1.3 mi away
Coastal Bay Motel
Coastal Bay Motel
#3 of 40 in Coffs Harbour
95 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
BreakFree Aanuka Beach Resort
BreakFree Aanuka Beach Resort
#2 of 40 in Coffs Harbour
2,727 reviews
1.0 mi away
Opal Cove Resort
Opal Cove Resort
#1 of 1 in Korora
882 reviews
1.5 mi away
Nautilus Beachfront Villas & Spa
Nautilus Beachfront Villas & Spa
#23 of 40 in Coffs Harbour
125 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel Coffs Harbour Pacific Bay Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Coffs Harbour Pacific Bay Resort

Address: | Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
Phone Number:
Location: Australia > New South Wales > Coffs Harbour
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Coffs Harbour
#4 On the Beach Hotel in Coffs Harbour
#6 Luxury Hotel in Coffs Harbour
Price Range: $109 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Coffs Harbour Pacific Bay Resort 4*
Number of rooms: 130
Official Description (provided by the hotel):
The Novotel Coffs Harbour Pacific Bay Resort is located 10 minutes drive from the centre of Coffs Harbour. Perfect for a holiday or break on the beautiful New South Wales North Coast, the hotel features 130 superbly appointed rooms, plus an A La Carte Restaurant, Bar (offering an All Day Dining Menu) and conference rooms for up to 800 people. Guests can enjoy excellent leisure facilities, including a 9 hole golf course, tennis courts, three swimming pools, indoor and outdoor spas, fitness centre, hairdresser and Tranquility Day Spa. We also have an onsite activities company, Timeout Adventures, offering activities from Segway rides to laser clay shooting. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, ACCOR, Priceline, Booking.com, Agoda, Hotwire, Orbitz, TripOnline SA, Cancelon and Cheap Tickets so you can book your Novotel Coffs Harbour Pacific Bay Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing