We stayed at Aanuka in January but had to leave almost a week early.
We gave them 4 days notice before checking out and we know that they resold our room, as we called to check availabilty after we had left.
We paid in full and knew that a refund was not compulsory, however I am a travel agent, although I paid full price, and have been in the business over 30 years and this is the first hotel that I have come across that would not offer a token refund.
I consider this to be sharp pratice and would tell you just to be very careful.
Needless to say I have found plenty of other good properties than do have some moral standards.
- Official Description (provided by the hotel):
- Offering an absolute beachfront location BreakFree Aanuka Beach Resort has magnificent ocean views from dining areas and is surrounded by acres of wide open parklands perfect for your next getaway. At the resort you can expect great accommodation, recreation and relaxation rolled into one and there are a range of facilities on offer ideal for couples and families. Choose from an outdoor rock pool with slide, children’s pool and play area, cave spas, tennis courts, mini putt putt golf, beach volleyball and Diggers Beach just a short stroll from your room. When it’s time to dine, choose from the award-winning Finz on the Beach or unwind at Casay on the Beach, both offering ocean views. Treat yourself to a Mi-Time Day Spa treatment for the ultimate in relaxation to help yourself unwind. At the resort you can choose from Studio Hotel Rooms, Paradise Spa Bures with spa baths and 2, 3 and 4 bedroom self-contained villas. To make your stay comfortable every room type includes air conditioning, Austar, DVD player, hair dryer, tea and coffee making facilities, microwave, toaster, iron and ironing board. Beach lovers can enjoy the seclusion of picturesque Diggers Beach which is literally at the resort's doorstep or sit back on the terrace with a long drink and admire postcard views of the sweeping lawns stretching down to the beach. ... more less
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- Also Known As:
- Breakfree Aanuka Beach Hotel Coffs Harbour
- Hotel Breakfree Aanuka Beach