By far the worst place i have ever stayed in!!!!!! Myself, my husband and our 4 year old daughter had booked into this motel for 1 night on the 13th august 2013 on our drive home from Sydney. Upon arriving everything looked good. We asked for a separate double room and a single bed for our daughter which they accommodated. Upon entering the room everything look ok but the whole place was so out dated and worn and for $99 a night I expected more. The fun began later that night after we had put our daughter into bed in the bedroom. My husband and I were sitting on the lounge having a drink whilst watching TV. Out of the corner of my eye I seen 5 cockroach's walking on the kitchenette floor some were babies some bigger. My Husband killed these and put them in the bin. No longer than 5 minutes there were another 4 walking on the floor, walls and counters. again my husband killed them and put them in the bin after the 4th time we stoppped removing the dead bodies and just left them for management to see the next day. I reckon we killed over 30 cockroach's that night. Next morning I went to see the manaer and explained what we had experienced the night before he never even apoligised and just said he found it hard to believe there were cockroach's bbecause they sprayed every monday, I offered to bring him down and show him the dead cockroach's but he ignored my offer. No offer of a refund was made and he bacame very agitated when my husband mentioned that he'd be given the health inspector a call but again no apology or offer of a refund. Upon leaving his office very dissatisified my husband was approached by a gentleman that had been staying in a room on the second floor with a very small baby, he too had said he'd seen some cockroach's the night before too. I have Asthma and my daughter at the time had a respiratory infection which as we all know is exasperated by cockroach faeces which I also informed the manger of this and he didn't seem at all bothered or concerned.
- Official Description (provided by the hotel):
- Ocean Paradise is located in Coffs Harbour City Center just across to main beach.We are within walking distance to Shopping Center, Coffs Marina,Pubs & Restaurants, Coffs Yacht Club, Coffs Surf Club, Dolphin Marine Magic and Park Beach.We offer motel rooms and self contained units, surrounded by beautiful tropical gardens.12 mts salt water pool.Kids Playground.off street parking.Covered BBQ areaCommon areaFree wi-fi internetFree Bicycles ... more less
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