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AB

OK business hotel

3.0 of 5 bubblesReviewed Jul 7, 2019
Modernst architecture & style. Somewhat bloodless and cold,. Spacious room, but dark and soulless. Ceiling lights very bright and fine for OR at a hospital. Bed very comfy Location is OK for "the city", but also not very scenic with Northbourne at your doorstep.
Date of stay: July 2019
Trip type: Traveled on business
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviews (3,379)
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3,380 results
Traveler rating
2,463
649
158
65
45
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Traveler rating
2,463
649
158
65
45
Show reviews that mention
All reviews great location one bedroom apartment spa suite nespresso machine excellent hotel buffet breakfast room service washer dryer free parking within walking distance restaurants and bars definitely stay here again city centre comfortable beds a great place to stay mini bar business trip
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1,138 - 1,143 of 3,380 reviews
Reviewed July 6, 2019 via mobile

Great Central location close to all city sights. Stayed 5 days in 1 bedroom apt (with pull out sofabed). Staff are efficient helpful and friendly. We had a problem they acknowledged it immediately and fixed it. Housekeeping are on the ball. We liked this hotel because when we were tired of eating out the apartment kitchen had all the tools we needed to cook up dinner and brekky too. Coles supermarket is a 10min walk from hotel so great for the budget concious. Hotel restaurant was not a standout table setup has not been well thought out low bench seats and high tables didnt equate to comfortable dining. No table cloths meant the plates slide around when your cutting that juicy steak. Steak was good. Basic menu. For a hotel in this class the restaurant needs improvement. There are plenty of places to eat just 10mins away in the area a few streets away at the back of the hotel and more flavorsome try Yat Bun Tong for asian food in Lonsdale St. We gave breakfast a miss at hotel we werent comfy paying $20-$30 a head for us or our 12 year old. Management please note this is not Singapore.
Helpful to know McDonald's is on cnr for last minute happy meals after a big day out. Highly recommend this hotel. Wifi was hit and miss and comfort level of sofabed was what you can expect from a sofabed= uncomfortable. Beautiful courtyard would be great for a drink in warmer weather. All in all 10/10 we booked thru Expedia as booking direct with hotel was more expensive....go figure.

Date of stay: July 2019
Trip type: Traveled with family
1  Thank Mayonays
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 5, 2019

I've never had a problem with The Avenue before, and normally recommend it to my friends. We stay regularly and find the beds comfortable and the service attentive. Except on this occasion. My disappointment was due to the poor service and lack of follow through.

Date of stay: July 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Trek61349550329
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 5, 2019

Great service and quality. The 2 bedroom apartment was very roomy and very well appointed. Even down to a teapot in the kitchen! The coffee pod machine was a welcome addition and the room service and all of the staff were very accommodating.

Date of stay: June 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Shauna2608
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 3, 2019

The rooms were quite comfortable and provided all of the facilities expected of a city hotel. Parking is included in the tariff, and you can get discounted breakfasts if you book ahead of time. It is within easy walking distance of many cafes, restaurants and shopping centres, which is a plus as the menu (and prices) at the in-house restaurant would not be sustainable beyond 1 or 2 nights. Reception staff were efficient, but no additional staff seemed to be around should you need assistance with bags etc. The buffet breakfast was very standard and underwhelming in many ways - had it not been in the depths of winter I would have looked elsewhere on our 2nd morning. With a lot of accomodation options in town, whilst not a bad place to stay, not sure there was much here to compel coming back in a hurry.

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank RLBates
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 30, 2019

Didnt stay here, as far as I'm aware I've never stayed here.
Yet here we are, sending me invoices with my name and address on them and when i mention something, I'm told don't worry about it.

0/10.......

Date of stay: June 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank kirbiebe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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