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All reviewsbathroom apartmentmort streetlarge balconynorthbourne avenueliving areacity centreserviced dailyfull kitchenmain bedroomwe stayed in a two bedroomgreat apartmentwashing machine and dryerthese apartmentssecond bedroomroom servicewell equipped kitchenlonsdale street
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46 - 51 of 1,979 reviews
Reviewed August 9, 2018

Friendly reception with nil hiccups. Provided room upgrade and beverage tickets which were no expected. Bedroom light was busted but no issue as i would just go to bed. Would recommend for anyone staying with m the capital.

  • Stayed: August 2018, traveled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with this hotel
Thank Philip B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PacificReviewTeam, Pacific Suites Team at Pacific Suites Canberra, responded to this reviewResponded August 10, 2018

Hi Philip B,

We are delighted to hear you enjoyed your stay with us. We strive to offer our guests superior value for money and are so pleased to hear you rated our facilities so highly. We look forward to welcoming you back again soon!

Best wishes,
Pacific Suites Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2018 via mobile

Car park is great. Lifts are great. Children’s play room was ok some games out of order and mess everywhere. Room was ok with heated floors. Beds were not queen size. View over construction site was bad and noise was horrendous. Staff were great. Hotel had a funny smell in the hallways.

Stayed: July 2018, traveled with family
Thank swansaregraceful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PacificReviewTeam, Pacific Suites Team at Pacific Suites Canberra, responded to this reviewResponded 5 weeks ago

Hi swansaregraceful,

Thank you for taking the time to write us a review following your recent stay with us.

We are disappointed to hear there were several aspects of our facilities that did not meet our usual high standards. This definitely does not meet the high standards of service and amenities we pride ourselves on delivering to our guests, and we apologise for any inconvenience you experienced as a result. We take your comments very seriously and have passed them on to our General Manager.

We are so sorry to hear that the construction taking place near our hotel caused some noise in your room. Unfortunately, these construction works are outside our control and we sincerely apologise for any inconvenience caused.

We have been told that the major excavation works are now drawing to a close and that construction noise should be ending soon. Once again, we are so sorry for any inconvenience caused.

Thank you so much for your comments. We do hope you consider staying with Pacific Suites Canberra again in the future, so we can demonstrate our typical quality hospitality.

Best wishes,
Pacific Suites Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2018

Excellent for familys and great location.
Heated tiles in bathroom was a nice bonus touch.
Shower was great, huge bathroom.
Staff were excellent.
Price was great for the room.
We left very happy with our stay.

  • Stayed: August 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
1  Thank katiejj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PacificReviewTeam, Pacific Suites Team at Pacific Suites Canberra, responded to this reviewResponded August 8, 2018

Hi katiejj,

Thank you for your kind words and for choosing to stay with us on your recent trip to Canberra. We are delighted you enjoyed your experience, and look forward to welcoming you back again soon.

Best wishes,
Pacific Suites Team

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Reviewed August 5, 2018

Short trip to Canberra, had family to extend to snow trip on weekend. large functional apartments. heated bathroom floors a bonus in winter. Was able to arrange for parking for over height 4wd. convenient location

  • Stayed: July 2018, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank michaelsY3701OX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PacificReviewTeam, Pacific Suites Team at Pacific Suites Canberra, responded to this reviewResponded August 7, 2018

Hi michaelsY3701OX,

Thank you for your kind words and for choosing to stay with us on your recent trip to Canberra. We are delighted you enjoyed your experience, and look forward to welcoming you back again soon.

Best wishes,
Pacific Suites Team

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Reviewed August 5, 2018 via mobile

For the last few years we have booked into the Pacific Suites Canberra and we have always found the staff to be very friendly and helpful. The appartments have always been excellent, very clean and well equipped. It is located close to the city centre and plenty of restaurants which is great as no car is required if you desire. They offer undercover parking and daily servicing of the apartment. There rates are very competitive and they have a restaurant and bar.

Stayed: August 2018, traveled with family
Thank CristineWalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PacificReviewTeam, Pacific Suites Team at Pacific Suites Canberra, responded to this reviewResponded August 5, 2018

Hi CristineWalker,

Thank you for your kind words and for choosing to stay with us on your recent trip to Canberra. We are delighted you enjoyed your experience, and look forward to welcoming you back again soon.

Best wishes,
Pacific Suites Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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