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“Stinky with Bed bugs”
Review of Red Cedars Motel

Red Cedars Motel
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Red Cedars Motel
Ranked #46 of 57 Hotels in Canberra
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Stinky with Bed bugs”
Reviewed December 2, 2011

My family stayed at Red Cedars for one night in a non-smoking family room. As soon as I opened the door the stench of stale cigarettes hit me - it was unbearable. Fortunately, our total time spent in the room amounted to 8 hrs as we were at a wedding until the early hours of the morning. My complaint to management on checkout fell on deaf ears. Not only was the smell unbearable but my husband now has bed bug bites as a souvenir. Next time in Canberra I will pay slightly more and stay somewhere else.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank NBSydGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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54 reviews from our community

Traveler rating
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    10
    4
    6
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
Thredbo Village, Australia
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed November 19, 2011

I arrived 4ish and the carpark was looking dodgy with workman having drinks at the bbq. Reception was ok. Surprisingly, the room was good. It's been renovated, decent size tv and the bed was comfortable enough. Air con worked well. Need to drive back in to Canberra to get takeout dinner etc but it's convenient for drive out towards Sydney. Noisy in morning waking up to sound of school kids and the plumbing. No place for a sleep-in. Price was good. Prefer to stay at Olims for same price but better location.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlpenAnnie19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 2, 2011

New management obviously lack experience. Woken at 7am as builders started renovation work on room next door. They also shut down power at 9am as the builders needed the electricity down. I was outraged they took my money for a room knowing this work was going to happen.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CandR8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Canberra hotels

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 12, 2011

This motel looks quite okay from the outside, the staff are friendly.

We arrived on an evening when it was going to be minus 5 degrees. After reading the well written operating instructions we attempted to get the air conditioner in our room to work for some 60 minutes, however without any success. Went across to the office and told them as above, and they then said you must be doing it wrong. The gentleman from the office came across and made an effort to get it going saying you must be doing it incorrectly, and repeated what we had done but again to no avail, he then said he would leave it and thought it may start after what he had done, and he would come back and check, after waiting around for a further thirty minutes in the cold I told him it still was not working, he then gave us a heater for the room. Which was fine to us.

My wife placed a sticky note on the air con to remind them that it was not working, when we returned to room the next day, the air con was still not working, and the note was still on the air con. Our coffee cups had not been washed when the room was cleaned!!!, the floor had not been vacuumed because, and all that had been done to the room was the towels changed and the bed made up. The exhaust fan in the bathroom was not operational.

The rooms are comfortable, however they look "tired", and whilst we were paying only $125 per night, one would expect a little better for a room.

Of more serious health concerns the ceilings "appear" to have "spray on rough type coverings" I was involved with commercial buildings for many years and during that time we identified very similar type of spray on ceiling finishes which contained asbestos, we removed the coverings because occasionally pieces would drop off, and be a danger to people working in the office. I just hope the ceilings in the Red Cedars Motel have been checked and cleared as being safe.

Apart from the above, the Motel is reasonably located some 5.4 K's from the centre of Canberra, and there is a very good bus service outside, all of the staff are very courteous, there is good safe car parking in the grounds of the motel.

With reservations, I would still recommend this motel as reasonably good value, providing they lift their game in servicing the rooms, and also providing there is a certificate somewhere that is able to be viewed by occupants that the rooms do not contain any asbestos.

Room Tip: Nominate upstairs or downstairs rooms
See more room tips
  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Johnhr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 16, 2010

As a regular business visitor to the ACT I would highly recommend the Red Cedars. It is an older style Motel very reasonably priced for Canberra. Staff are extremely friendly and helpful and the Motel is situated close to pretty much everything. An upgrade to Pay TV would be appreciated

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nsheath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
1 review
Reviewed April 9, 2010

My partner and I used lastminute.com.au and stayed 3 nights at this motel in March 2010. We loved the room, which was clean and very nice to come back to after a day's sight-seeing. The furniture seemed new and comfortable. All the staff were so friendly and helpful; nothing seemed too much trouble for them when we needed advice or to borrow a bus timetable or a hairdryer. I will definitely stay there next trip to Canberra as long as I have a hire car - personally I wouldn't rely on Canberra's weekend bus service again!

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank canberras_great
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 5, 2010

I was travelling to Canberra at the last minute and needed accomodation. Canberra was virtually booked out. The woman at reception (Sharon) arranged a room for me and could've charged me a fortune, knowing I was desperate. Instead she gave me a great rate and, because I was turning up late, left the key for me.

They've obviously renovated recently, as the room was fresh and clean. Breakfast was terrific, especially at short notice.

The hotel was not as close to the city as I would have liked, but reception sorted out transport and a map.

I really liked the Manager (Peter), who was always happy to help me.

The Red Cedars Motel is the best place I've stayed in Canberra and I will definitely stay there again.

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AsiaTravella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Cedars Motel

Property: Red Cedars Motel
Address: Stirling Ave, Canberra 2602, Australia
Location: Australia > Australian Capital Territory > Canberra
Amenities:
Free Parking
Hotel Style:
Ranked #46 of 57 Hotels in Canberra
Price Range (Based on Average Rates): $
Hotel Class:3 star — Red Cedars Motel 3*
Number of rooms: 30
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