We stayed here for one night recently. I had to stay in Canberra after a procedure at the hospital and was not allowed to travel home until the morning. We had booked well in advance, and when we arrived all went smoothly until I went to rest in the bed (Dr's orders). On pulling back the covers, we found a tissue on the sheet and the sheet looked as though it had not been changed. We rang reception and waited about 20 minutes for housekeeping. The bed was then changed, and we thought all was OK. Later that evening we decided to have a cup of tea only to find no tea bags provided. A visit to reception fixed this problem, but for a 4 1/2 star motel, this really is not good enough. We will not be staying here again.