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“really funky hotel” 5 of 5 bubbles
Review of East Hotel

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East Hotel
Ranked #1 of 58 Hotels in Canberra
Certificate of Excellence
Melbourne, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“really funky hotel”
5 of 5 bubbles Reviewed July 21, 2014

We were pleasantly surprised to be upgraded when we arrived and were in a 1 bedroom apartment. The room was really lovely with a well equipped kitchen and nice big bathroom. Best thing was the dark blinds which didn't let in any light in the morning giving us a fantastic sleep in. Buffet breakfast was really yummy. Great value.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Andrea M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,687 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (318)
Date | Rating
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English first
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 17, 2014

This is a great hotel that's a little different from your standard hotel. Things like the complimentary lollies and chilled water in foyer and the 1950's bikes you can borrow for free give the hotel a good atmosphere. The rooms are beautifully furnished and the beds super comfortable. The breakfast is good, it's not as extensive as some hotel buffet breakfasts but is also about $10 cheaper than other hotels so is good value. It's a 5 min walk to either Kingston or Manaka where the dining options are great. Would definitely recommend this hotel.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Lindy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed July 16, 2014

What a great hotel this is. Exceptional in terms of service, from reception through to the dining room.
Room is clean, exceptionally well designed and appointed, and quiet... oh my god its so quiet (That's my big test!)
Had a great three night stay and cant fault the place.
I came here away from a chain, and can see how much better a hotel is when it tries to be the best and win customers.
Well done East!

(NB Google and Apple Maps sometimes - but not every time - can get confused on directions so double check if driving to the hotel that you put in the correct address (leave out the suburb is a tip)

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank myoung15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed July 16, 2014

Stayed in a room with a fold out bed for our 6 year old and also in a one bedroom apartment. Both were great. Breakfast was very good and well priced if booked the night before. Hotel across the road great for dinner too. Don't forget to grab some lollies from the jars in a foyer on your way to bed. Coming back soon.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Whydrinkwater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed July 16, 2014

I'm a very frequent traveller to Canberra and used to stay at East all the time in 2013 and was always happy with the service and rooms. I've been overseas and have returned to East for my Canberra trips. This time I was disappointed. The prices have gone up a lot which would lead me to think service was at least as good as previously. Not all the bins were emptied when the room was serviced; mini bar items like juice were not replaced each day; the glasses were so filthy I had to wash them myself; ordering room service (roast chicken, which is cooked whole and then divided up) I was told I couldn't have my portion of choice - the leg and drumstick rather than breast and wing - because I had to take whatever was available. I asked what was available at the moment and was told the chef wouldn't select portions for requests. Seriously??????? They're cooking whole chickens not portions. The meal came quickly (plus) and the portion is generous which is great when you're cold and hungry. The 'seasonal vegetable' was corn. In Canberra. In July. I don't think so. More like frozen I suspect. No seasoning provided, but there are salt and pepper shakers in the studio kitchenette cupboard. Which is terrific, but nothing in them. Filling them up occasionally might be a good idea. In my opinion I think the good reviews from Gourmet Traveller and the like have caused complacency and this might be ok for tourists passing through, but core business needs good consistent service. I've been a fan of East since they opened and the rooms are good and close to everything, but guys, step up. Canberra is a competitive market with many new openings and I don't want to see you go the way of the dinosaurs. Funky and cool is ok and novel, but don't bump the quality for the repeat business.

  • Stayed July 2014, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Service
Helpful?
8 Thank Rebecca H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed July 15, 2014

Stayed only one night recently, but I wish it could have been for longer. The staff were all great, and the hotel is cool, comfortable and great. Had a Luxe Studio which was really good. I normally stay in apartments, but as this was one night, opted for a studio and was very happy. Breakfast in the Ox eatery was ok, and for the first time at East Hotel, found a staff member who was less than great ('indifferent' would be accurate). That's my only gripe though. Will be back.

Room Tip: Go the extra for the 'Luxe' rooms. Book early, and get discounts via the hotel's own w...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank Boio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed July 13, 2014

I stayed here with my daughter for 5 nights, in a one bedroom twin apartment. It was very spacious, clean and modern. Appliances were easy to use. The staff were fantastic; nothing was ever too much trouble. The location is brilliant - an easy walk to Manuka and Kingston shops & restaurants. Because of this, we did not eat in the restaurant, but it looks lovely. I would HIGHLY recommend The East Hotel to anyone visiting Canberra. Style, location, amenities and service - it is one of the best experiences I have had in a hotel.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank 408Jac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about East Hotel

Property: East Hotel
Address: 69 Canberra Avenue, Canberra 2604, Australia
Phone Number:
Location: Australia > Australian Capital Territory > Canberra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 58 Hotels in Canberra
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — East Hotel 4.5*
Number of rooms: 140
Official Description (provided by the hotel):
Situated between the vibrant hubs of Kingston and Manuka, EAST will be the ultimate location for your visit to the Australia's capital. At EAST you will experience all the services you would expect from a premium hotel, whilst feeling completely at home in the well-appointed accommodation. EAST's one and two bedroom apartments and studios provide the utmost in comfort, style and convenience. If you are on the road with your kids, we have thought of you too with our specially designed kids studio complete with bunk beds, bean bags, video games and even a kid-appropriate mini bar!Each room has a gourmet kitchen with cool appliances including Nespresso coffee machines! Comfort and convenience is all good and well but we also have all the technology you need with 42-in LED televisions (the one bedroom apartments also have a 32-in TV in the bedroom!), FOXTEL, in-house movies, wireless broadband and ipod/ipad docking stations. Rooms are also fitted with double glazed windows, a work desk, dining table and chairs, a 2 burner stove top, extensive cooking utensils crockery and cutlery, microwave, oven*, dishwasher*, balconies* and washing machine/dryers*.* some exclusions for studios ... more   less 
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