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“excellent!”
5 of 5 bubbles Review of East Hotel

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East Hotel
Ranked #1 of 57 Hotels in Canberra
Certificate of Excellence
Perth, Australia
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“excellent!”
Reviewed January 2, 2014

We had two adjoining apartments - one with a living room, kitchenette & balcony - for 9 days over Christmas, for ourselves and 2 uni student children. We found everything as described by other reviewers and very satisfactory for us all. The relatively small spaces were very liveable due to the good attention to detail of storage, type of furniture etc. The gym was very good, and though we didn't use the Manuka Pool, it also looked good. We would definitely stay at East when staying in Canberra again!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jen488
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd H, General Manager at East Hotel, responded to this review, January 13, 2014
Hello Jen488 from Perth!

So glad we could have you with us for an extended stay over Christmas!

It's great to hear you enjoyed the apartments, the design and our location.

Hopefully we can book you and the family in for some future getaways!

Best Regards,

Todd Handy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,720 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (319)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Rockville, Maryland
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed December 27, 2013

I spent 4 nights at the East Hotel. The room was very large. The small kitchen was great. I bought food for breakfast and sat out on the balcony every morning, a perfect way to start the day. The bathroom was large with a separate shower and tub, and the toiletries were nice. The bed was very comfortable.
The hotel is within easy walking distance of the Kingston and Manuka shops and restaurants.
I had a wonderful stay and recommend this hotel if you are traveling to Canberra.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
3 Thank ectraveller12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd H, General Manager at East Hotel, responded to this review, January 13, 2014
Hello ectraveller12,

Thank you very much for your review.

It's great to hear you had a wonderful time and enjoyed the amenity and location.

We look forward to welcoming you on a future stay when you come from Maryland!

Best Regards,

Todd Handy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blantyre
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed December 25, 2013

Taking my mother for a two day shopping trip to Canberra became so much easier when I found East Hotel. This hotel is conveniently located on the main road from Queabeyan to Canberra. It provides spacious well appointed rooms perfect for visitors spending more than one night and wanting the ability to prepare some of their own meals. We asked for a quiet room on the top floor with a view and we were given just that with no problem. With Manuka a short walk away offering both restaurants and boutique shopping and a short uncomplicated drive into City Centre our shopping requirements were well met. I recommend this hotel to anyone looking for a stylish, spacious and well located hotel. A great experience. Thank you.

Room Tip: Ask for a quiet room on the 5th floor with a view and you wont be disappointed.
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sandra T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd H, General Manager at East Hotel, responded to this review, January 13, 2014
Dear Sandra T,

Hello and thank you for your review!

We are very glad to hear our location near Kingston and Manuka shops was perfect for your stay.

I really look forward to when we can welcome you and your mother back for the next shopping trip!

Best Regards,

Todd Handy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, South Australia, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 25, 2013 via mobile

Having stayed once before, in April 2013, I had sworn not to go back but this time we booked a one bedroom apartment and it was a completely different experience. The irritations concerning low-privacy bathroom and (in particular) toilet and poor air circulation through the room and bathroom (what is so hard about extracting air?), and hit and miss housekeeping (no tea bag replacements) were the same but were more or less overcome by the spaciousness of the place, sheltered balcony, northerly aspect (views towards Parliament House and Manuka Oval) and the in-room kitchen and laundry facilities. On our first visit the hotel was full so our room was tiny and getting a car park was a game of cat and mouse. For the same price on our second visit the hotel was quiet, the rooms were very large and parking was easy. The location remains excellent and the bistro style food at Ox was also very good.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sue P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd H, General Manager at East Hotel, responded to this review, January 13, 2014
Hello Sue P,

Thank you for taking the time to write a review about your second visit. We do like to be quirky but not in the ways you mention! I have had our Facility Manager check the extraction fans (the vents are located in the toilet, shower and in the apartment laundries) to ensure all is well since your departure. And with 150 parking spaces, we rarely run into issues so I am pleased to hear you could find a parking space more easily on your second stay.

Again, we thank you for your review and do hope we can welcome you back soon!

Best Regards,

Todd Handy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
284 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
Reviewed December 21, 2013

This is our favourite place to stay in Canberra. A beautifully up to date building design and smart contemporary furnishings. Reception is professional, welcoming and efficient. Convenient parking underneath and a great new breakfast deal available for in-house guests. The accommodation is smart, modern, minimalistic and functional. Perfectly situated in a very pleasant area within walking distance of Manuka shopping/café spots!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank annagram09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd H, General Manager at East Hotel, responded to this review, January 13, 2014
Hello annagram09,

Thank you for your review and for returning! It sounds like we tick a lot of boxes for your travel needs - this pleases us greatly! You will know from your visits that we strive to deliver a very specific service standard and have a great product. It's not for everyone but I am certainly glad it works for you.

We look forward to welcoming you back in the near future - hopefully not 3 months.

Best Regards,

Todd Handy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parkes, Australia
Level Contributor
91 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed December 18, 2013 via mobile

Great room, great service, great position. For some reason there was a problem with the lights but is was rectified while we were out to dinner, no problems. Did I mention that there are a surfeit of great restaurants with walking distance plus an award winning one in the building! Keep up the good work East!

Stayed December 2013, traveled as a couple
Helpful?
1 Thank Margotjolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd H, General Manager at East Hotel, responded to this review, January 13, 2014
Dear Margotjolly,

Thank you for your review! So glad you enjoyed your stay with us and the location.

Glad we could get rid of whatever light gremlins were affecting your room while you were out to dinner.

Looks like you travel a lot so we hope to see you when you circle back through Canberra again!

Best Regards,

Todd Handy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed December 18, 2013

We stayed here for two nights while visiting Canberra to see Floriade. We had our 8 month old and our 4 year old as well.
The room was AMAZING! so spacious and perfectly appointed with a fully equipped kitchen. THere was one massive bedroom and a huge beautiful bathroom. Basically everything was great and I'd come back to canberra just to stay here. The main attractions of Canberra are within 10 mins probably closer so its a great base.
Oh, the buffet breakfast was adequate. Not amazing, not horrible. Just OK.
Def recommend this place for families :)

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HavanaDior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd H, General Manager at East Hotel, responded to this review, January 13, 2014
Hello HavanaDior,

Thank you so much for your review. We are delighted to hear you and the family had such a great stay.

If you stayed back when Floriade was on, I'm pleased to inform you that we have really overhauled how breakfast operates - I think you would be very impressed with the offering and the price point.

Please do let me know when you come back to stay with us. I would love to buy you breakfast!

Best Regards,

Todd Handy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about East Hotel

Property: East Hotel
Address: 69 Canberra Avenue, Canberra 2604, Australia
Phone Number:
Location: Australia > Australian Capital Territory > Canberra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 57 Hotels in Canberra
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — East Hotel 4.5*
Number of rooms: 140
Official Description (provided by the hotel):
Situated between the vibrant hubs of Kingston and Manuka, EAST will be the ultimate location for your visit to the Australia's capital. At EAST you will experience all the services you would expect from a premium hotel, whilst feeling completely at home in the well-appointed accommodation. EAST's one and two bedroom apartments and studios provide the utmost in comfort, style and convenience. If you are on the road with your kids, we have thought of you too with our specially designed kids studio complete with bunk beds, bean bags, video games and even a kid-appropriate mini bar!Each room has a gourmet kitchen with cool appliances including Nespresso coffee machines! Comfort and convenience is all good and well but we also have all the technology you need with 42-in LED televisions (the one bedroom apartments also have a 32-in TV in the bedroom!), FOXTEL, in-house movies, wireless broadband and ipod/ipad docking stations. Rooms are also fitted with double glazed windows, a work desk, dining table and chairs, a 2 burner stove top, extensive cooking utensils crockery and cutlery, microwave, oven*, dishwasher*, balconies* and washing machine/dryers*.* some exclusions for studios ... more   less 
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