Heading to the NGA in Canberra for the Toulouse-Lautrec exhibition, we looked at booking into the Hyatt, our usual accommodation space. Sure, it's historic and our preferred suite in the old courtyard area has benefited from luxe renovations which we have always enjoyed at the premium price demanded. However, this time the asking price - more than $800 for two nights - was just ridiculous.
Relying on good old Trip Advisor, we reviewed its travellers' recommendations and selected the East Hotel as an appealing alternative. What a great choice!
The Luxe Suite we booked online far exceeded our hopes. With generous space and comfortable furniture to spare, we were delighted with the appointments. The king size bed gives great sleep. My request for a flatter pillow was promptly answered. The complimentary bathroom toiletries were appealing and proved satisfying. In the kitchen, the offerings were amazingly plentiful and generous. We could have stayed a week and still felt pampered.
The newsy broadsheet written by the owner, Dan, gives some flavour of the management's commitment to running a great establishment and we found ample evidence of this during our stay. Reception staff were welcoming and no-fuss, their offer of assistance if required a happy alternative to the feeding frenzy of service providers at the Hyatt. Technicians checking the air conditioning and security systems respectfully requested access and were considerate to our activities and requirements during the brief period of their intrusion. Housekeeping staff were polite and responsive to our needs.
I just love that the level of service provided is deliberately aligned to the expressed needs of guests. If you want the full-on exhaustive make-over, it is on offer. But if you like to be left alone, there is a simple presentation offering attention to any or all of the things that might need attention.
And more, I loved the affordability of the kitchen and fridge options. An in-house, ready chilled bottle of white wine for $30 is a generous concession to the desired comfort of one's guests, in my book. And a modestly priced bottle of sparkling mineral water is unheard of, in my earlier experience. We did not explore the in-house eating options. Indeed, I want to return just to do so. Certainly, it is an attractive notion to visit the deli and purchase items on whim for consumption in one's own room.
The East Hotel implicitly - and explicitly - invites its guests to relax and luxuriate in the comfort of its attentiveness and we found we could trust them to deliver fully on that promise.
- Official Description (provided by the hotel):
- Situated between the vibrant hubs of Kingston and Manuka, EAST will be the ultimate location for your visit to the Australia's capital. At EAST you will experience all the services you would expect from a premium hotel, whilst feeling completely at home in the well-appointed accommodation. EAST's one and two bedroom apartments and studios provide the utmost in comfort, style and convenience. If you are on the road with your kids, we have thought of you too with our specially designed kids studio complete with bunk beds, bean bags, video games and even a kid-appropriate mini bar!Each room has a gourmet kitchen with cool appliances including Nespresso coffee machines! Comfort and convenience is all good and well but we also have all the technology you need with 42-in LED televisions (the one bedroom apartments also have a 32-in TV in the bedroom!), FOXTEL, in-house movies, wireless broadband and ipod/ipad docking stations. Rooms are also fitted with double glazed windows, a work desk, dining table and chairs, a 2 burner stove top, extensive cooking utensils crockery and cutlery, microwave, oven*, dishwasher*, balconies* and washing machine/dryers*.* some exclusions for studios ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Travelocity, Hotels.com, Ctrip TA, Priceline, Hotwire, TripOnline SA and HotelQuickly so you can book your East Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.