Paid $300 night for Toulouse Lautrec package which included entry tickets, parking, champagne and breakfast. The exhibition at the National Gallery was fantastic after the usual struggle to find parking. The hotel appearance was nice, reception staff a bit young and parking good. That is about where it stops. Room not cleaned as found old vegetables in drawers, empty juice container in cupboard and the rock hard bed was from a cement factory. When we asked if the room cleaning could be finished no real response as a few of the vegetables disappeared but the trusty discarded juice container shared our company for the duration of our stay. Probably still there. The breakfast was beyond poor. Described as continental a much description would be college food. Embarrassing. Advised the reception on departure of our problems and the only response we received was that they knew the breakfast was a shocker and they were working with the contractor. Not good to throw in breakfast they know is poor. Our other concerns didn't seem a big deal so I guess they are usual. Avoid.
- Official Description (provided by the hotel):
- Situated between the vibrant hubs of Kingston and Manuka, EAST will be the ultimate location for your visit to the Australia's capital. At EAST you will experience all the services you would expect from a premium hotel, whilst feeling completely at home in the well-appointed accommodation. EAST's one and two bedroom apartments and studios provide the utmost in comfort, style and convenience. If you are on the road with your kids, we have thought of you too with our specially designed kids studio complete with bunk beds, bean bags, video games and even a kid-appropriate mini bar!Each room has a gourmet kitchen with cool appliances including Nespresso coffee machines! Comfort and convenience is all good and well but we also have all the technology you need with 42-in LED televisions (the one bedroom apartments also have a 32-in TV in the bedroom!), FOXTEL, in-house movies, wireless broadband and ipod/ipad docking stations. Rooms are also fitted with double glazed windows, a work desk, dining table and chairs, a 2 burner stove top, extensive cooking utensils crockery and cutlery, microwave, oven*, dishwasher*, balconies* and washing machine/dryers*.* some exclusions for studios ... more less
- Reservation Options:
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