I booked the Northbourne for one night over the Anzac day long weekend for my family (me, my husband & 2 sons aged 6 & 3) after reading reviews on this site.
The hotel room was standard at best, nothing spectacular at all and small for a family of four. There was no mini bar, no toilettries (including no soap in the shower soap dispenser). But the biggest problem of all was that there was no hot water (luke warm). After going to see the hot air balloons at sunrise (spectacular) we all wanted to come back to a hot bath/shower.
I complained on checkout and was told that maintenance would look into it. Nothing further offered.
The other problem with the actual hotel was that although the atrium was attractive - there was a large group of people smoking and drinking (talking loudly) in the bar until late in the evening. We returned to the hotel at around 9.30pm and were hit with the cigarette smoke as soon as we walked in the front door.
Overall - for the price we paid ($169 for one night in the hotel room/no breakfast) I would have preferred to stay down the road at the Chiffley for half the price and identical room (with hot water and toilettries!)
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- Also Known As:
- Pavilion On Northbourne Canberra
- Pavilion On Northbourne Hotel Canberra