We went on a spur-of-the-moment trip to Canberra after seeing a Wotif mystery hotel deal for a two-bedroom apartment for just over $150. It turned out to be the Pinnacle Apartments.
It's a very big complex, and it appears to be badly understaffed at reception. There was a classic Italian car rally in Canberra on the weekend we went, and a huge number of bearded men with Alfa Romeos were waiting to check in when we arrived: we looked at how slowly things seemed to be going, and went for a meal. We came back a couple of hours later, and checked in with no real problem, although the reception guy really couldn't have been less interested in his job.
The apartment was huge: a big, two-bedroom place with separate dining and living rooms, a balcony off the dining room, and a balcony/garden off the living room. There was a big bathroom with a jacuzzi (the kids were delighted, and a separate toilet. And there was a laundry (curtained off from the bathroom) with a washing machine and a tumble dryer. There was a proper kitchen with a four-ring hob. And, unusually for a serviced apartment, there were actually pots, pans, plates, cutlery and cooking utensils.
They didn't do any of that silly Australian motel stuff of offering a two-bedroom apartment but charging extra if there are more than two people, and they didn't ask you to pay extra for linen. (Foreign readers will be shocked that this was a pleasant surprise; Australian readers will not.)
I think there was free Wi-Fi. But it was the weekend, so I didn't bother using my computer.
The apartment was immaculately clean, and the beds were comfortable. The sofa was great too, but the two armchairs weren't somewhere you'd want to spend a lot of time.
The TV used an Apple TV box. I've seen some reviews suggesting that the Apple TV can eat into a free Wi-Fi allowance. The receptionist assured me that it did not. He said there were pay movies that could be accessed through the Apple box, but that normal TV (all digital free-to-air channels and a few Foxtel channels) was free.
I've seen several complaints about excessive noise. We had no problem with noise at all.
At check-out on Sunday morning, they were once again horribly understaffed - there was a huge queue again - but as we hadn't done anything to incur extra charges, I was able to just drop the key and leave
- Official Description (provided by the hotel):
- The Pinnacle Apartments offer a mix of one, two, three and four bedroom fully serviced apartments, found nestled in a tree-lined Kingston street. The Pinnacle Apartments offer security and relaxation in the heart of Australia’s capital. This is a perfect retreat for those travelling to Canberra on business with the convenience of being so close to the commercial hubs of Barton, Parliament House and the Russell Offices. The moment you open the front door and step inside your apartment, you will discover the naturally lit living area. Serviced daily, each apartment comprises oversized living areas and balconies. Guests have access to a gym, outdoor pool, BBQ area and complimentary WiFi ... more less
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- Also Known As:
- Pinnacle Apartments Canberra Hotel Canberra
- Pinnacle Apartments Canberra Kingston