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“Fawlty Towers restaurant” 3 of 5 bubbles
Review of BEST WESTERN Tall Trees Canberra

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BEST WESTERN Tall Trees Canberra
Ranked #34 of 58 Hotels in Canberra
Alphen aan den Rijn, The Netherlands
Level Contributor
101 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Fawlty Towers restaurant”
3 of 5 bubbles Reviewed June 8, 2014

Driving from Sydney to Melbourne we stayed one night. Use your GPS to find the Motel. Our room (Family room with 1 Queen and 2 Single Beds) was renovated and spacious. Due to lack of restaurants nearby we dined in the restaurant of the hotel: a big, dull, highly lightened room with a waitress thinking she worked in a 3star rated restaurant. It was somehow hilarious. But the food (chicken schnitzel!) was good. Breakfast was also okay.

Room Tip: Find the best price through the website of Best Western. We were happy with our room.
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  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Henry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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429 reviews from our community

Traveler rating
    101
    149
    121
    34
    24
See reviews for
131
136
24
86
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Sydney, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed June 4, 2014

Very nice clean and quiet motel just a bit off the beaten track with good easy free wifi and friendly generous service all for a decent price. In Japan asking for fresh milk for coffee at a four star hotel got a plain no you can buy in room coffee from housekeeping here you get an extra small milk carton and a handful of extra coffee bags with a smile.

  • Stayed June 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linear5, Owner at BEST WESTERN Tall Trees Canberra, responded to this review, September 16, 2014
Thank you for most generous review. Your endorsement of the attitude and efforts of our professional and hard-working team is particularly appreciated. We are happy that you enjoyed your stay with us and look forward to welcoming you back again soon! Thank you for taking the time to post a review. Warm regards – Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed May 26, 2014 via mobile

Staff very warm and welcoming and room clean.
Apart from that dodgy aircon, NO LIFTS! So had to carry heavy suitcases upstairs! Old, dodgy, outdated, inconvenient position.
I really wouldn't recommend here at all sorry, do yourself a favour and skip it- expected much better for the price

Stayed February 2014, traveled solo
Helpful?
1 Thank SonyaG663
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linear5, Owner at BEST WESTERN Tall Trees Canberra, responded to this review, August 8, 2014
Dear valued guest Unfortunately on the night that you stayed with us we were 100% occupied and had to accommodate you in a non-typical guest room. The room in which you stayed is set up for "long-stays". It is indeed dominated by a kitchenette and has a different configuration to all our other rooms. We apologise that we did not meet your expectations, but assure you that our over-sized Executive rooms are the equal of most of our competitors in Canberra. You also stayed with us during Kanga Cup week and we were accommodating a large number of enthusiastic young soccer teams. In regard to your comments about the pots and pans and utensils, we take it on the chin! Since your review we have replaced every well-used item in the kitchen. We would hope that you would consider staying with us again. Were you to be so inclined, please call Pat or Courtney ahead of time and we assure you that every effort will be made to make your stay as pleasant as possible. Kind regards - Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Canberra hotels

Melbourne
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed May 23, 2014

Stayed here for 2 nights in May as part of our road trip to Sydney with the family in tow. The room is big enough to accomodate 4 people and there's plenty of room to move around as well. It was quiet when we were there and clean but most importantly it is comfortable and the staff are friendly. The location is very good as it is close to Dickson shops. The most suprising of all is the free WIFI with generous data. Plenty of carparks at the front and easy to navigate to. Would definitely stay here again. Well done.

  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KwikyOZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linear5, Owner at BEST WESTERN Tall Trees Canberra, responded to this review, May 27, 2014
Thank you for your generous review. We are dedicated to providing a superior product and level of service, and your endorsement of our efforts is most appreciated. We look forward to welcoming you back again soon! Warm wishes - Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed May 19, 2014

Nice room, clean, good facilities, a little small particularly the bathroom. Close to city sites, and Dixon restaurants by car. Can be noisy depending on activities of other residents. Would recommend for a Canberra visit.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank caoleary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 14, 2014

We stayed at here for 3 nights and were very happy with our hotel choice. Very clean, well kept room, the staff were very friendly and helpful (especially in the restaurant, catered to vegan dietary requirements and toddler!) Have recommended this hotel to friends and family as it is in a great location (quiet but close to the city) and within walking distance to shops.

  • Stayed May 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank T A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linear5, Owner at BEST WESTERN Tall Trees Canberra, responded to this review, May 27, 2014
Dear valued guest Thank you for your enthusiastic review. Our team is dedicated and hard-working. Your generous comments are most appreciated. We look forward to welcoming you back again soon. Warm regards - Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Henty
2 reviews
5 of 5 bubbles Reviewed May 11, 2014

Best Western Tall Trees Canberra is a comfortable and well appointed hotel. the star were friendly and pleasant. The amenities were top rate and the room was very comfortable and very clean. A very enjoyable experience.

  • Stayed May 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank juliecR5659RT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linear5, Owner at BEST WESTERN Tall Trees Canberra, responded to this review, May 27, 2014
Dear valued guest Thank you for your generous review. Your positive comments about our property and our level of service are most appreciated. We look forward to welcoming you back again soon! Warm regards - Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Tall Trees Canberra

Property: BEST WESTERN Tall Trees Canberra
Address: 21 Stephen St, Canberra 2602, Australia
Location: Australia > Australian Capital Territory > Canberra
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
#17 Business Hotel in Canberra
#30 Luxury Hotel in Canberra
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Tall Trees Canberra 4*
Number of rooms: 79
Official Description (provided by the hotel):
Quality boutique motel in a quiet, leafy, central location. ... more   less 
Reservation Options:
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Also Known As:
Best Western Ainslie
Best Western Canberra
Canberra Best Western

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