My children and I recently stayed here for two nights and were very disapointed. As soon as we opened the door to the apartment we were confronted with a disgusting smell. Then as we were closing the drapes a large number of large black moths appeared and began flying everywhere.
Children were petrified and didn't want to sleep in their beds.
Next morning I let reception know and was told it would be taken care of. No it wasn't, that night when we returned to the room the moths were still there and so was the smell.
Two bedroom apartment and only two people a night got to enjoy a hot shower as the hot water ran out very quickly.
What made it worse was that at checkout when I made a formal complaint the girl behind the desk said that they were aware of the smell!!!!!!!
Yet they still thought it was okay to let my family stay there.
- Official Description (provided by the hotel):
- Situated on the foreshores of Lake Burley Griffin, BreakFree Capital Tower enjoys stunning views over the Lake, the towering Brindabella Ranges and the sparkling lights of Canberra City. Offering a range of accommodation options, guests can chose from One, Two and Three Bedroom Apartments. The spacious self-contained apartments include a fully equipped kitchen, open-plan living and dining areas with most boasting spacious balconies to enjoy the breathtaking views, fully equipped kitchen and laundry facilities in each unit and a full sized bath with shower (some apartments offer ensuite bathrooms) After a day out exploring the city unwind in our indoor spa, sauna or heated outside pool, or enjoy a quiet meal in our large guest BBQ area. Tennis and squash courts are available to hire and we offer secure undercover parking ($10 per vehicle/per day). The property is surrounded by lush landscaped parklands with cycle and jogging tracks which provide the ideal incentive for a brisk morning run or early evening stroll. The property is within close proximity to Canberra's CBD, government offices and the major tourist attractions making it the ideal base for business trips, family holidays or a weekend away in the Nation's Capital. BreakFree Capital Tower has a strict No Party Policy. Maximum occupancy and noise level restrictions apply as per reservation. Anyone in breach of this will be dealt with accordingly. All our apartments are non-smoking. ... more less
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- Also Known As:
- Breakfree Capital Tower Canberra Hotel Canberra
- Breakfree Capital Hotel Canberra