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Mantra on Northbourne Canberra
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Reviews (1,734)
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All reviewsgreat locationone bedroom apartmentbusiness tripcentral locationwalking distancecomfortable roomwashing machine and dryergood sizean upgradecar parkingpleasant staybuffet breakfastshort stayreception staffwar memorialmanorbraddon
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1,562 - 1,567 of 1,733 reviews
Reviewed September 18, 2012

I spent a week here in September 2012. I had a small "apartment" type accommodation. There was a large bedroom, Lounge with a dining area and a small kitchenette. There were also laundry facilities in the spearate bathroom.
The rooms were clean, comfortable and with plenty of room to spread out. The bed was very comfortable although my sleeps could have been a bit better with a "pillow menu". Overall though, I enjoyed my stay and would certainly go back.
The restaurant was outstanding. The menu was small and a little bit overpriced, but extremely well cooked and delivered. The staff were very friendly and helpful.
If I had to pick any down points, they would be the air conditioning system - it's two reverse cycle machines that are noisy and need replacing; and the pool - it's a bit small, but indoors and there's nothing anyone could do about it. These points are minor, and my overall impression of the hotel is favourable as a mid-range facility.

  • Stayed: September 2012, traveled on business
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Thank GregNightingale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sally P, Manager at Mantra on Northbourne Canberra, responded to this reviewResponded September 20, 2012

Many thanks for your feedback, your comments are certainly appreicated and we look forward to welcoming you back to Mantra on Northbourne again soon.

Kind regards

Sally

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2012

This is a dreadful hotel. I travel regularly for business and am used to a wide range of accommodations. The cost is extremely high - about $300 per night. Frankly - I have stayed in better dorm rooms. The rooms are dreary, ugly, and decorated in the cheapest ikea furniture rip-offs I've seen. The bathrooms are antiquated, badly cleaned and eyesores. The front desk staff is vapid. On top of this, they charge ridiculous prices very very limited internet access. I've stayed in Mantra hotels throughout Australia and have always been very pleased. This is not that time.

Room Tip: Stay elsewhere.
  • Stayed: September 2012, traveled on business
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4  Thank laurawatts55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sally P, Manager at Mantra on Northbourne Canberra, responded to this reviewResponded September 16, 2012

Many thanks for your feedback. We do appreciate both positive and constructive comments as it serves as a measure of our performance and provides us with information in which we can utilise to make improvements. I would certainly like to speak to you in person with you in regards to your experience and invite you to contact me at the hotel at your convenience.

Kind regards

Sally

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Reviewed August 27, 2012

The last two times to Canberra for a conference have stayed at this hotel. The staff are first rate, greet you with a welcome smile and always prepared to assist. It would appear that there is nothing too difficult for them to ensure guests enjoy their stay.
Location is central to shopping. Understand that their food is good however on each stay I have been allured away to nearby cafes/restaurants.
Rooms have always been clean, neat and tidy. Some TLC required.
Canberra prices are inflated, and although this hotel is not the cheapest, it offers good value for money. Will continue to stay here when in Canberra.

  • Stayed: June 2012, traveled on business
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Thank Steve_in_Tasmania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sally P, Manager at Mantra on Northbourne Canberra, responded to this reviewResponded September 17, 2012

Many thanks for your review, we certainly appreciate your comments and look forward to welcoming you back to Mantra on Northbourne soon.

Kind regards

Sally

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2012 via mobile

Very tired looking hotel, poor housekeeping is a big problem as is reception staff trying to overcharge though l think this is more because they don't take care rather than deliberate. The location is good for city centre.

  • Stayed: August 2012
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2  Thank candWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sally P, Manager at Mantra on Northbourne Canberra, responded to this reviewResponded September 17, 2012

Many thanks for your feedback, we appreciate both the constructive and positive comments you have provided us. Please feel free to contact me at the hotel at your convenience so we may be able to talk further in regards to your experience.

Kind regards

Sally

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Reviewed August 21, 2012

We picked up a good weekend rate at short notice from the Mantra website. It's a good central location but the daily parking charge of $12 seemed a bit high for Canberra.

The base level room was showing it's age with the bathroom fittings but was otherwise quite adequate. We were not in the room very much so it didn't really matter.

Room Tip: Rooms adjacent to the driveway are noisy when cars cross the speed bumps.
  • Stayed: August 2012, traveled as a couple
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2  Thank WalterWombat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sally P, Manager at Mantra on Northbourne Canberra, responded to this reviewResponded September 17, 2012

Thank you for your comments in regards to your recent experience at Mantra on Northbourne. We do hope we have the opportunity to host you again soon.

Kind regards

Sally

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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