We recently stayed at Rydges Lakeside Canberra for a Wedding. The Bride and Groom had family travelling from across the country and made it easy for us all by having their reception somewhere we could all stay. Fantastic Idea, until we were stuffed around continuously.
1. Bridal party were meant to be booked on the one floors. This wasnt the case!
As we checked in separetly we were unawre of this until meeting for food down stairs. We then spent over an hour waiting while the receptionist shuffled us all around and had to move our things from room to room.
2. They (or their event company) set up the recptions wrong even though they had a table set up plan. this then took our time to rearrange when we were due to be at a dinner seservation that wasn't Rydges.
3. We were incorrectly charged for parking.
4. At the recpetion Dietary needs were not taken seriously with severe allergies such as anaphylaxis, celiacs disease and lactose intolerance. My partner was served a non gluten free and lactose meal which caused him to be VERY ill for 4 days after the receptions. Let alone serving peanuts to an anaphlactic!!!!!!!!!
5. Bridal party were served Hors d'œuvre in the bridal suite before heading down to the reception... the bride is Celiac and every Hors d'œuvre contained GLUTEN!
The list could go on!!!!
As an interstae guest to this wedding for my sister, My partner and I had to fly home all the while he was suffereing the effects of being served the wrong food.
ALL I CAN DO IS SHAKE MY HEAD.
- Official Description (provided by the hotel):
- QT Canberra sits within the iconic Lakeside hotel that has been the scene of many a handshake deal and long lunch. In the great tradition of Australian politics we do business with a wink and a nod and know that after a gruelling day of question time (from the kids or the leader of the opposition) you need a place to put your feet up an a soft bed to fall into. Our 205 guest suites are kitted out with designer decor and all the business savvy mod cons we know you need to get the job done. Expect a seamless technology offering and a team geared to assist you with any left-field requests. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Expedia, Ctrip TA, Booking.com, Priceline, Hotels.com, Travelocity, Orbitz, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your QT Canberra reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Rydges Lakeside Canberra Hotel Canberra
- Rydges Lakeside Hotel Canberra
- Canberra Rydges Lakeside Hotel