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Reviews (3,505)
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3,237 - 3,242 of 3,505 reviews
Reviewed January 8, 2011

Had a great couple of days in Canberra. Service was great, Beatrice was welcoming and efficient at the front desk. Car parking attendants very accommodating
Rooms quiet and well serviced. I would definitely recommend this hotel for its position and service. HH

  • Stayed: January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Thank Hop3535
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded May 27, 2016

Dear Guest,

Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future.

Kind regards,

Nathan Frost
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2011

Very nice room, clean and brightly lit with plenty of lights.

Good size flatscreen tv, with plenty of connection options for a laptop, VGA, HDMI (no sound though), RCA.
Bathroom was a bit small
Bed was too soft
excellent location
staff seemed bored and disinterested, but I dont blame them, it was new years

  • Stayed: December 2010, traveled as a couple
    • Value
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Thank aion12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded May 27, 2016

Dear Guest,

Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future.

Kind regards,

Nathan Frost
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
An Accor traveler
Lavington
1
Reviewed January 7, 2011

  • Stayed: January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded May 27, 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
An Accor traveler
Central Coast, NSW
1
Reviewed January 6, 2011

  • Stayed: December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded May 27, 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 6, 2011

We received excellent service on arrival and departure with front counter staff being professional and very courteous. Our room was very clean and spacious and with balcony which allowed us to view the beautiful city and a peep of the park. A modern design with a most unusual layout between kitchenette and shower. Something different!

Novotel is in a perfect location and within a leisurely walking distance to shopping centres and cafes. We thoroughly enjoyed the stay and will definitely revisit when in Canberra again.

  • Stayed: January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Natalie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded May 27, 2016

Dear Guest,

Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future.

Kind regards,

Nathan Frost
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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