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“Perfect stay in the heart of the city” 5 of 5 stars
Review of Novotel Canberra

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Novotel Canberra
Ranked #21 of 59 Hotels in Canberra
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2,935 reviews from our community

Traveler rating
    760
    1,390
    585
    137
    63
See reviews for
849
1,033
272
615
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (302)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Any
English first
Melbourne, Australia
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed August 30, 2014

Stay ANYWHERE else. Noise from other guests walking past my door was very loud, as was the nightclub downstairs and the lifts - kept me awake until 2am. HD tv had shocking reception on every channel. Had to ask at reception for the mini bar prices - were not displayed in the room (I arrived very late and was reluctant to walk to nearby 7/11 as 20 odd young drunk locals were hanging around out front), and was verbally given the WRONG prices. If you want to eat after 11pm plan on bringing your own food - room service menu is appalling after 11pm. Internet access is extremely expensive. I would not stay here again.

  • Stayed August 2014
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank jkirk0309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCanberra, General Manager at Novotel Canberra, responded to this review, August 31, 2014
Dear Julie K,

Thank you for taking the time to share your feedback regarding your recent stay at the Novotel Canberra.

Please feel free to contact me at the hotel 02 6245 5111 or on H2796-GM1@accor.com to discuss the matter.

Kind Regards,
Eugéne Human
Relief General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
4 of 5 stars Reviewed August 28, 2014

Location wise very good, 1 min walk to central shops. Valet parking not cheap but ok. Breakfast area way toooooo small, it was my first time have to wait for a table for my buffet breakfast, not a good experience. Otherwise a decent hotel

  • Stayed June 2014, traveled solo
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
Thank Willy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCanberra, General Manager at Novotel Canberra, responded to this review, August 28, 2014
Dear Willy,

Thank you for taking the time and sharing your feedback regarding your stay at the Novotel Canberra. It is always a pleasure to receive guest feedback.

I am glad to see you found the location of the hotel suitable to your needs. I will share your feedback with the Food & Beverage team to ensure we look at the seating arrangements for breakfast

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Eugéne Human
Relief General Manager
Novotel Canberra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Canberra

Property: Novotel Canberra
Address: 65 Northbourne Ave | Act, Canberra 2601, Australia
Phone Number:
Location: Australia > Australian Capital Territory > Canberra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in Canberra
#13 Family Hotel in Canberra
#14 Business Hotel in Canberra
#19 Luxury Hotel in Canberra
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Canberra 4.5*
Number of rooms: 286
Official Description (provided by the hotel):
Novotel Canberra offers premium 4.5 Star hotel accommodation in the heart of the nation's capital and close to the retail, entertainment and business district. Novotel Canberra features 286 rooms, suites and apartments, all with a comfortable, modern design. The hotel features an indoor heated swimming pool, sauna, spa and gym. Please note that the pool, spa and sauna will be closed from 26 April 2016 until 30 May 2016 during refurbishment of the pool and spa area. Enjoy the onsite One Restaurant for breakfast and dinner 7 days, while One Bar offers all day dining and drinks. ... more   less 
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Also Known As:
Novotel Canberra Hotel Canberra
Accor Canberra
Canberra Novotel

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