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“Quality Accomodation”
Review of Novotel Canberra

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Novotel Canberra
Ranked #28 of 60 Hotels in Canberra
GreenLeadersBronze level
Reviewed June 18, 2014

  • Stayed: June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Mel M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NovotelCanberra, Front Office Manager at Novotel Canberra, responded to this reviewResponded July 19, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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1,221 - 1,227 of 3,390 reviews

Reviewed June 16, 2014

Have stayed here on my last trip to Canberra. Great location to everything with easy walking to shopping centres and cafes etc. Easy parking on site Nice bar and restaurant Very comfortable accommodation. Excellent food


  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank GaryPopplewell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded May 28, 2016

Dear Guest,

Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future.

Kind regards,

Nathan Frost
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2014

Stayed one night at their standard room.
Great location with decent typical Novotel room setting.
Mattress is comfortable.
Staff is helpful and friendly.
Rooms facing the back are quieter than the ones facing the road.
Happy with my stay.

  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 223lt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded May 28, 2016

Dear Guest,

Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future.

Kind regards,

Nathan Frost
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2014

Stayed in June, the rooms were good although the design was a little strange having another lounge beyond the bathroom. Good central location and easy to find different venues from here. The food at dinner was just okay and just passable. The food at breakfast was fine with many options.

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank thesmdm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded May 28, 2016

Dear Guest,

Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future.

Kind regards,

Nathan Frost
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 14, 2014

Well located near the centre of the main areas of shops and restaurants. Clean throughout, excellent front-desk staff making checking in and out very easy. Bed was very comfortable. Odd separation of the shower/toilet from the washing basin across the entrance corridor. The basin appears to double as a kitchen sink for water for the kettle - which is stored in the clothes hanging cupboard. But it works.
Good swimming pool area - the pool is heated.
Heating system worked well.
The (minor) thing that needs some attention is the TV - picture quality is quite poor, and the screen does not swivel to allow it to be seen from more angles, it's not very responsive to the remote control, and the picture aspect ratio is wrong and can't be changed.

Room Tip: I think I had an westwards facing room, which had a nice view of the setting sun.
See more room tips
  • Stayed: June 2014, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bit_of_gardening
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded May 28, 2016

Dear Guest,

Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future.

Kind regards,

Nathan Frost
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 14, 2014

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank deborah_bowyer
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded May 28, 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 13, 2014

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Ern M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NovotelCBR, Front Office Manager at Novotel Canberra, responded to this reviewResponded June 14, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Novotel Canberra

Address: 65 Northbourne Ave | Act, Canberra 2601, Australia
Location: Australia > Australian Capital Territory > Canberra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Canberra
#8 Family Hotel in Canberra
#12 Romantic Hotel in Canberra
#14 Business Hotel in Canberra
#25 Luxury Hotel in Canberra
Price Range: $120 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Canberra 4.5*
Number of rooms: 286
Official Description (provided by the hotel):
Novotel Canberra offers premium 4.5 Star hotel accommodation in the heart of the nation's capital and close to the retail, entertainment and business district. Novotel Canberra features 286 rooms, suites and apartments, all with a comfortable, modern design. The hotel features an indoor heated swimming pool, sauna, spa and gym. Please note that the pool, spa and sauna will be closed from 26 April 2016 until 30 May 2016 during refurbishment of the pool and spa area. Enjoy the onsite One Restaurant for breakfast and dinner 7 days, while One Bar offers all day dining and drinks. ... more   less 
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Also Known As:
Novotel Canberra Hotel Canberra
Accor Canberra
Canberra Novotel

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