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“Very good over night stay”
Review of Novotel Canberra

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Novotel Canberra
Ranked #25 of 57 Hotels in Canberra
GreenLeadersBronze level
Sydney
Level 5 Contributor
58 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Very good over night stay”
Reviewed June 16, 2014

Stayed one night at their standard room.
Great location with decent typical Novotel room setting.
Mattress is comfortable.
Staff is helpful and friendly.
Rooms facing the back are quieter than the ones facing the road.
Happy with my stay.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 223lt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathan F, General Manager at Novotel Canberra, responded to this review, May 28, 2016
Dear Guest,

Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future.

Kind regards,

Nathan Frost
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (352)
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new zealand
Level 6 Contributor
766 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 249 helpful votes
Reviewed June 15, 2014

Stayed in June, the rooms were good although the design was a little strange having another lounge beyond the bathroom. Good central location and easy to find different venues from here. The food at dinner was just okay and just passable. The food at breakfast was fine with many options.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thesmdm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathan F, General Manager at Novotel Canberra, responded to this review, May 28, 2016
Dear Guest,

Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future.

Kind regards,

Nathan Frost
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 5 Contributor
69 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed June 14, 2014

Well located near the centre of the main areas of shops and restaurants. Clean throughout, excellent front-desk staff making checking in and out very easy. Bed was very comfortable. Odd separation of the shower/toilet from the washing basin across the entrance corridor. The basin appears to double as a kitchen sink for water for the kettle - which is stored in the clothes hanging cupboard. But it works.
Good swimming pool area - the pool is heated.
Heating system worked well.
The (minor) thing that needs some attention is the TV - picture quality is quite poor, and the screen does not swivel to allow it to be seen from more angles, it's not very responsive to the remote control, and the picture aspect ratio is wrong and can't be changed.

Room Tip: I think I had an westwards facing room, which had a nice view of the setting sun.
See more room tips
  • Stayed June 2014, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bit_of_gardening
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathan F, General Manager at Novotel Canberra, responded to this review, May 28, 2016
Dear Guest,

Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future.

Kind regards,

Nathan Frost
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 11, 2014 via mobile

Excellent location - close to the main shops and restaurants. Staff was very friendly. Breakfast had a big variety. Restaurant meals were nice and quite big. I was upgraded to a bigger room with a king-size bed, which was a pleasant surprise. The only note I'd make is that housekeeping staff should pay more attention to glasses and cups cleanliness in the room. Al in all - pleasant stay. Would come back again!

Stayed May 2014, traveled solo
Helpful?
Thank Anna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCanberra, Front Office Manager at Novotel Canberra, responded to this review, June 12, 2014
Dear Anna F,

Thank you very much for taking the time to leave such a positive review about your stay at the Novotel Canberra. We are glad that you enjoyed your stay and hope to see you again very soon.

Kind Regards,
Rebecca Davis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Canberra

Property: Novotel Canberra
Address: 65 Northbourne Ave | Act, Canberra 2601, Australia
Phone Number:
Location: Australia > Australian Capital Territory > Canberra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Canberra
#12 Romantic Hotel in Canberra
#13 Family Hotel in Canberra
#14 Business Hotel in Canberra
#22 Luxury Hotel in Canberra
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Canberra 4.5*
Number of rooms: 286
Official Description (provided by the hotel):
Novotel Canberra offers premium 4.5 Star hotel accommodation in the heart of the nation's capital and close to the retail, entertainment and business district. Novotel Canberra features 286 rooms, suites and apartments, all with a comfortable, modern design. The hotel features an indoor heated swimming pool, sauna, spa and gym. Please note that the pool, spa and sauna will be closed from 26 April 2016 until 30 May 2016 during refurbishment of the pool and spa area. Enjoy the onsite One Restaurant for breakfast and dinner 7 days, while One Bar offers all day dining and drinks. ... more   less 
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Also Known As:
Novotel Canberra Hotel Canberra
Accor Canberra
Canberra Novotel

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