The hotel was quite nice. Upon arrival I was upgraded from a standard room to an executive room, so the extra bit of space was quite good.
The only odd thing was breakfast which I ordered in my room - now it all arrived on time, etc, but I had to phone for the tray to be picked up after I finished. Well, unfortunately I did not get a chance to do so before I left, so I had assumed housekeeping would remove it when they came... Well, I returned to the room in the afternoon to find housekeeping hadn't actually been yet! Considering I finished work at 3:30 I thought that was rather strange. So this time I tried to do the right thing and phoned the number and was told someone was on route... except nobody came. Half an hour later I had another appointment so had to leave. Ultimately housekeeping came and left... and the tray stayed. I guess maybe they figured not their department?? Anyway, that night I got the tray removed (finally). Generally I do understand the idea of not leaving trays outside of the door, it looks messy, but if you are going to insist guests ring to return trays... please also collect them, or at least ask house keeping to pick it up / remove it etc if the guest forgets to do so.
But besides this, which was just a little odd, had a pleasant enough stay. The location was very convenient for work, plus looking around the city.
- Official Description (provided by the hotel):
- Novotel Canberra offers premium 4.5 Star hotel accommodation in the heart of the nation's capital and close to the retail, entertainment and business district. Novotel Canberra features 286 rooms, suites and apartments, all with a comfortable, modern design. The hotel features an indoor heated swimming pool, sauna, spa and gym. Please note that the pool, spa and sauna will be closed from 26 April 2016 until 30 May 2016 during refurbishment of the pool and spa area. Enjoy the onsite One Restaurant for breakfast and dinner 7 days, while One Bar offers all day dining and drinks. ... more less
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- Also Known As:
- Novotel Canberra Hotel Canberra
- Accor Canberra
- Canberra Novotel