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“Good but not Best”
Review of Novotel Canberra

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Novotel Canberra
Ranked #29 of 59 Hotels in Canberra
GreenLeadersBronze level
Reviewed January 16, 2014

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Bernard H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded May 28, 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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1,355 - 1,361 of 3,368 reviews

Reviewed January 16, 2014

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Patricia C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded May 28, 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 14, 2014

The main positive point of this hotel is the location. A very short walk to the cbd and shops and restaurants. I did expect a higher standard of room however and was a little disappointed with the quality...it is clearly tired and the room poorly designed. I have never experienced the bathroom sink and mirror in the main bedroom area....thought it was a little kitchen area. However there was literally just the shower and a toilet in the bathroom. Weird. Cleaners were prompt every day. It did take a very long time to receive the champagne glasses, however in general the staff were helpful. Didn't choose to eat in the hotel. Most likely won't return.

  • Stayed: January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Stebbenator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded May 28, 2016

Dear Guest,

Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future.

Kind regards,

Nathan Frost
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2014

Ideally located in central Canberra, this hotel is clean, comfortable and great for families. The staff were attentive and friendly and we would love to stay here again! Canberra is a wonderful destination.

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Justin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded May 28, 2016

Dear Guest,

Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future.

Kind regards,

Nathan Frost
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2014

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Peter D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded May 28, 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 14, 2014

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank bimini2014
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded May 28, 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 14, 2014

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Chez2516
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded May 28, 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Novotel Canberra

Address: 65 Northbourne Ave | Act, Canberra 2601, Australia
Phone Number:
Location: Australia > Australian Capital Territory > Canberra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Canberra
#8 Family Hotel in Canberra
#12 Romantic Hotel in Canberra
#14 Business Hotel in Canberra
#25 Luxury Hotel in Canberra
Price Range: $105 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Canberra 4.5*
Number of rooms: 286
Official Description (provided by the hotel):
Novotel Canberra offers premium 4.5 Star hotel accommodation in the heart of the nation's capital and close to the retail, entertainment and business district. Novotel Canberra features 286 rooms, suites and apartments, all with a comfortable, modern design. The hotel features an indoor heated swimming pool, sauna, spa and gym. Please note that the pool, spa and sauna will be closed from 26 April 2016 until 30 May 2016 during refurbishment of the pool and spa area. Enjoy the onsite One Restaurant for breakfast and dinner 7 days, while One Bar offers all day dining and drinks. ... more   less 
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Also Known As:
Novotel Canberra Hotel Canberra
Accor Canberra
Canberra Novotel

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