Front desk service was average with one staff member carrying out checkins and a furtherr 2 staff having a discussion at the end of the counter. When they attended the counter the service was friendly.
Room was only a basic room and was adequate and reasonable value for cost. Following morning I wanted to use the hairdryer but unfortunately there was no hairdryer in the room. I reported this to the desk on checkout only to be told I probably did not see the hairdryer in the wardrode. I assured the young lady I checked as the defuser was there but no hairdryer. A small matter.
Location is excellent and I would utilise the hotel again.
- Official Description (provided by the hotel):
- Novotel Canberra offers premium 4.5 Star hotel accommodation in the heart of the nation's capital and close to the retail, entertainment and business district. Novotel Canberra features 286 rooms, suites and apartments, all with a comfortable, modern design. The hotel features an indoor heated swimming pool, sauna, spa and gym. Please note that the pool, spa and sauna will be closed from 26 April 2016 until 30 May 2016 during refurbishment of the pool and spa area. Enjoy the onsite One Restaurant for breakfast and dinner 7 days, while One Bar offers all day dining and drinks. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Canberra Hotel Canberra
- Accor Canberra
- Canberra Novotel