I picked the Novotel as an Accor Advantage Plus member and as its location is in a perfect location to access the city and ANU. While there was some confusion between reception and the kitchen over current menus, Peta from the Restaurant, was incredibly helpful and made sure everything was dealt with. The food quality was very good and I was quite impressed. Following the 'essentials' list, I called down to get some panadol, however was first told that there was none, and upon pressing a drawn-out story about the fact that they had run out. The room was quite stylish and neat and spacious for what I needed. It was a lovely stay however I would highlight that there needs to be a bit more internal communication about what is promoted as being available for guests (i.e. food menus and items on the 'essentials' list).
- Official Description (provided by the hotel):
- Novotel Canberra offers premium 4.5 Star hotel accommodation in the heart of the nation's capital and close to the retail, entertainment and business district. Novotel Canberra features 286 rooms, suites and apartments, all with a comfortable, modern design. The hotel features an indoor heated swimming pool, sauna, spa and gym. Please note that the pool, spa and sauna will be closed from 26 April 2016 until 30 May 2016 during refurbishment of the pool and spa area. Enjoy the onsite One Restaurant for breakfast and dinner 7 days, while One Bar offers all day dining and drinks. ... more less
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- Also Known As:
- Novotel Canberra Hotel Canberra
- Accor Canberra
- Canberra Novotel