The Novotel was in a convenient location for the purposes of my trip and a short walk to most things in the central area. The room was an average size and fairly new – slightly strange layout with a sink like a kitchen sink area outside the toilet/shower room that looked over the bed.
There was a large wall mounted TV, decent sized desk but a lounge chair in a strange placement in the room.
I needed to make two calls to free phone (1800) numbers during my stay, one of which didn’t even connect but I was charged $1 a call, I was told “charge for connecting to an outside line”!! Be careful if you choose to use the phone.
I recommend you double lock your door if you don’t want to be disturbed while in the room. Housekeeping came and pestered me several times to move things in and out of the wardrobe. When I went out for lunch I put the ‘do not disturb sign’ on the door but when I returned I found that housekeeping had entered the room in my absence to leave something in the room. Clearly the signs are ignored by staff.
Other than these incidents the staff were generally polite and efficient. The buffet breakfast has some decent choices and good quality food with the exception of the sugar-loaded bottled juices available. No fresh juice at all.
Also a bottle of water in the room costs $8.
- Official Description (provided by the hotel):
- Novotel Canberra offers premium 4.5 Star hotel accommodation in the heart of the nation's capital and close to the retail, entertainment and business district. Novotel Canberra features 286 rooms, suites and apartments, all with a comfortable, modern design. The hotel features an indoor heated swimming pool, sauna, spa and gym. Please note that the pool, spa and sauna will be closed from 26 April 2016 until 30 May 2016 during refurbishment of the pool and spa area. Enjoy the onsite One Restaurant for breakfast and dinner 7 days, while One Bar offers all day dining and drinks. ... more less
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- Also Known As:
- Novotel Canberra Hotel Canberra
- Accor Canberra
- Canberra Novotel