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Reviewed January 4, 2013

  • Stayed: December 2012, traveled as a couple
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded May 27, 2016

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Reviewed January 4, 2013

We stayed overnight at Novotel Canberra on our way home from a five day trip around the Snowy Mountains and planed to be in town for NYE and wanted to watch the fireworks which we walked the 5 minutes to Civic Sq to watch.
The room we had was very good, quite and well layed out and we would consider staying there again if it suits our plans.

  • Stayed: December 2012, traveled with family
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Thank RJJSydney_Australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCanberra, Manager at Novotel Canberra, responded to this reviewResponded January 11, 2013

Dear RJJSydney

Thank you for your feedback. It is great to hear that you were able to enjoy your NYE’s in Canberra whilst staying at the Novotel. We do hope to welcome you back to our hotel in the near future.

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Reviewed January 4, 2013

The room was very clean and bedding was fresh and comfortable. The bathroom was excellent, with plenty of space. The airconditioning, television and bar fridge worked well. Room service was excellent and staff excellent. Reception was always helpful. Parking was atrocious, although the parking staff were polite and helpful. Restaurants were very close by and this was useful, as we could walk comfortably.On our first night, guests in the room beside ours were holding a party of sorts, there was shrieking, laughing, jumping, banging of doors and loud music. (unsure from where they were sourcing their music. We decided to see it out, with an intent to contact reception if the noise had not ceased by 11.30 pm. As it happend, the noise abated just prior to that time. The next night there was no noise at all from that room. We cannot say with certainty that we would stay at the Novotel again.

  • Stayed: December 2012, traveled as a couple
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Thank TIMEZONE5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded May 27, 2016

Dear Guest,

Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future.

Kind regards,

Nathan Frost
General Manager

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Reviewed January 3, 2013

A great central location to see the sights over a weekend.

Get in early for brekkie, it was packed and they ran out of plates!

Parking is at the back!!

Staff found my lost sun glasses. A very courteous team too!

  • Stayed: December 2012, traveled as a couple
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Thank 801Karen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded May 27, 2016

Dear Guest,

Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future.

Kind regards,

Nathan Frost
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2013

The Novotel Hotel in Canberra is a great location , for any stay in Canberra. It is very central to all restaurants and main shopping centre, Canberra Centre. The rooms have been upgraded and are very comfortable, and the first floor restaurant serves a fairly good meal. Breakfast buffet is fine, with assortment of Organic food, and fresh Orange Juice. The Gym is fairly small, with a bunch of treadmills, and bikes, and free weights. The swimming pool and spa, is good, but was very crowded when we were there bw Xmas and New Year. Location wise cannot fault, as its right next to the main interstate bus terminal ( if you are travelling by coach, it is very convenient), and close to all attractions in Canberra.

Room Tip: The 2nd floor is where the Pool and Gym are located. If you want to be close by these facilities then choose a room on 2nd floor, but there may be a bit of traffic on this floor, so choose a higher floor if you want more privacy.
  • Stayed: January 2013, traveled with family
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Thank Lew88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCanberra, Manager at Novotel Canberra, responded to this reviewResponded January 10, 2013

Dear Lew88,

Thank you for choosing to stay at Novotel Canberra when you visit the nation's Capital. It is our goal to create a great experience for guests that are staying with us. We look forward to welcoming you back to Novotel Canberra in the future.

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