We like staying at Novotel's because you know what you are getting. Hotel is in a central spot - we could walk to shops & restaurants easily. Reception service was friendly. Room was good & clean. Housekeeping wasn't so good though - we stayed four nights & didn't get fresh soaps etc left during the entire stay, tea/coffee was only replaced on the 3rd day & we ran out of toilet paper because they forgot to replace the empty roll. It didn't bother us much because we just spoke to someone & got them supplied but it's not up to Novotel's normal standards. We were on the 2nd floor at the back of the hotel & the room was really quiet. We had room service one night - it was delivered very quickly but was just an average meal. Parking didn't worry us - they were very busy but there was always staff in the car park & we either got directed to a carpark or left the keys for them to park the car. No delays when we needed the car either. Overall we were happy enough with our stay & would stay again of we were ever in Canberra.
- Official Description (provided by the hotel):
- Novotel Canberra offers premium 4.5 Star hotel accommodation in the heart of the nation's capital and close to the retail, entertainment and business district. Novotel Canberra features 286 rooms, suites and apartments, all with a comfortable, modern design. The hotel features an indoor heated swimming pool, sauna, spa and gym. Please note that the pool, spa and sauna will be closed from 26 April 2016 until 30 May 2016 during refurbishment of the pool and spa area. Enjoy the onsite One Restaurant for breakfast and dinner 7 days, while One Bar offers all day dining and drinks. ... more less
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- Also Known As:
- Novotel Canberra Hotel Canberra
- Accor Canberra
- Canberra Novotel