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“Neat & Tidy”
Review of Novotel Canberra

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Novotel Canberra
Ranked #27 of 58 Hotels in Canberra
GreenLeadersBronze level
Reviewed August 11, 2011

This hotel is what you expect of a Novotel property. It is modern, clean and fresh. The room had one interesting design layout, the bathroom sink doubled as a kitchen sink in the main hallway. This was not a downfall by any means one which was rather unexpected and out of the norm. Connecting to the in room internet was easy and all the other inclusions in a standard hotel room were nice. The hotel is centrally located and is a short walk to shopping, convention centre and eateries. It is some distance from AWM, Parliament House and other attractions so plan ahead if you are visiting for a holiday. The breakfast was lovely and service great. The thing i would suggest changing is the volume on the tv. As you turn it on the standard Novotel splashback comes up with the volume at 33 which blasts you! A easy stay with an easy hotel.

Room Tip: Stay away from the first floor
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  • Stayed: July 2011, traveled on business
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Thank Snowruby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded May 27, 2016

Dear Guest,

Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future.

Kind regards,

Nathan Frost
General Manager

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2,719 - 2,725 of 3,318 reviews

Reviewed August 11, 2011

Room was clean, tidy and plenty of space, location within walking distance to restaurants, parking available at a cost.

  • Stayed: July 2011, traveled solo
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Thank Chappos101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded May 27, 2016

Dear Guest,

Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future.

Kind regards,

Nathan Frost
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2011

  • Stayed: August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Nat C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded May 27, 2016

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Reviewed August 10, 2011

great staff & service the hotel is located in the city which makes it difficult to find a place to park and check in. The car park is small and has no space to accommodate all guests, which requires cars to be parked off site. So heaven help you if you left something in the car. The rooms are large and tidy but the bed was terrible, now I know what is meant by a half closed suit case.

  • Stayed: August 2011, traveled as a couple
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Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCBR, Manager at Novotel Canberra, responded to this reviewResponded August 11, 2011

Thank for your recent review on our property.

In regards to the carpark, carpark attendants are available to assist with the parking of your car each day between the hours of 7am – 10am & 3pm – 8pm. We do request guests leave all car keys with our attendants. If you do need your car throughout the day/night or early in the morning please let the attendant know. We will have your car available when you need it.

Once again thank you for your review.

Novotel Canberra

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Reviewed August 9, 2011

  • Stayed: August 2011, traveled as a couple
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Thank MisWiseRobot
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NovotelCBR, Manager at Novotel Canberra, responded to this reviewResponded August 10, 2011

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An Accor traveler
Melbourne
32
Reviewed August 8, 2011

  • Stayed: August 2011, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded May 27, 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 7, 2011

  • Stayed: August 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank EOGirl
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NovotelCBR, Manager at Novotel Canberra, responded to this reviewResponded August 10, 2011

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Additional Information about Novotel Canberra

Address: 65 Northbourne Ave | Act, Canberra 2601, Australia
Phone Number:
Location: Australia > Australian Capital Territory > Canberra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Canberra
#12 Romantic Hotel in Canberra
#13 Family Hotel in Canberra
#14 Business Hotel in Canberra
#23 Luxury Hotel in Canberra
Price Range: $108 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Canberra 4.5*
Number of rooms: 286
Official Description (provided by the hotel):
Novotel Canberra offers premium 4.5 Star hotel accommodation in the heart of the nation's capital and close to the retail, entertainment and business district. Novotel Canberra features 286 rooms, suites and apartments, all with a comfortable, modern design. The hotel features an indoor heated swimming pool, sauna, spa and gym. Please note that the pool, spa and sauna will be closed from 26 April 2016 until 30 May 2016 during refurbishment of the pool and spa area. Enjoy the onsite One Restaurant for breakfast and dinner 7 days, while One Bar offers all day dining and drinks. ... more   less 
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Also Known As:
Novotel Canberra Hotel Canberra
Accor Canberra
Canberra Novotel

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