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Hyatt Hotel Canberra
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Reviews (2,722)
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1,682
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2,105 - 2,110 of 2,722 reviews
Reviewed May 6, 2014

The staff at the hotel were very friendly, which amazes me as they are made to dress in some bizarre clothing. I think the hotel strives to achieve some sort of 1920's feel, despite some very modern architecture and decor. Males look like they have been thrown off the local golf course for wearing 100 yr old clothing whilst the females are stressed like they're about to attend a nearby funeral.

The hotel has a very strange feel to it. On checking-in i struggled to find my room, the layout is unlike any other hotel i've stayed in. It is almost like the hotel is split into two. This could be due to the fact that the hotel is spread horizontally rather than vertically.

The hotel is in very good condition. The rooms were excellent. The beds was very comfortable and the bathroom was spacious with a very good shower.

My main issue with the hotel was the location. Forget walking to a local bar, cafe or coffee outlet as they are miles away and it'll cost you $16 in taxi fares, each way!

In all, a decent hotel but it's suited for those of you in arriving in Canberra for corporate business rather than tourist reasons.

  • Stayed: April 2014, traveled on business
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1  Thank K M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2014

I stay here regularly for business. Rooms are lovely and very comfortable, beds a dream. Bathrooms are huge and all always spotlessly clean and fresh. Rooms are large and well appointed, lots of hanging space and hangers, great air con temp - all just perfect. Only complaint is the bar shuts at 9pm on a Sunday - a pain if you fly in late and feel like a drink (but a well stocked mini-bar!!).

  • Stayed: May 2014, traveled on business
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1  Thank bon_vivant_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2014

I have stayed a few times at this grand old dame and it is truly a great little hotel, however given the number of bills that are paid by diplomatic credit cards or by the Australian tax payer They need to be reminded that competition is present and now more than ever they need to be reminded about customer service. We waited 30 minutes for someone to serve us in the gallery lounge on two occasions - had we any choice we would have walked off but there is nothing around. Eventually we were served.

Make no mistake, this is a nice hotel, staff are great and the price reflects it but not to the same extent that any other 5 star hotel would expect from its staff.

  • Stayed: May 2014, traveled on business
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2  Thank Grant T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2014

At Canberra for business. The Hyatt has everything needed with excellent service thrown in. Arrived early no problem room available. Had some work to complete room quite, wifi connection works instantly and room desk functional. Concierge and Assistant manager able to answer queries making arrangements for VIP arrivals later in the day. Nothing to much trouble. Overall a great stay. Don't miss breakfast buffet and afternoon tea in the Tea Room.

Room Tip: Choose either room at rear looking back to lake or a first floor room in the heritage part of the hotel.
  • Stayed: April 2014, traveled on business
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1  Thank RWC015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2014

My husband surprised me with an overnight stay at the Hyatt for our anniversary. What a wonderful hotel! It exudes understated classic elegance. Our room was large, quiet and beautifully appointed and we were welcomed with a bottle of champagne on ice in our room. We had a room with club access which added to the magic. Definately worth every cent if you are staying in Canberra as location is excellent too. Can't wait to return!!

  • Stayed: March 2014, traveled as a couple
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1  Thank KTJ058
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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