Beautiful hotel from the outside, very pleasant reception staff. That's where it stopped. Room was dated. Bathroom got wet very quick and to use up the towels to dry the floor! Ironing board needs a new cover. Bed was uncomfortable. Stayed in rom 1009 next to staff store rooms, they let their door bang and bang and bang all evening. Dinner choice limited but very tasty. Next morning at breakfast, the bar area hadn't been cleaned from the night before. No staff to greet at breakfast. When eventually got seated, no coffee, no milk, no orange juice, limited hot breakfast, no tea spoons, and the beans where mixed with the scrambled eggs! I am allergic to eggs. When checking out mentioned the coaster zone in the breakfast area.. Pleasant smile, but no discount offered on the cost of the breakfast. The disaster was explained because a large group had beat us to the food. Will not be back unless a major uplift and increase in number of staff. We will be in canberra every second weekend for the rest of the year. Any suggestions where we should go?
- Official Description (provided by the hotel):
- The Diplomat Hotel is located in the heart of Manuka-Kingston - an easy walk to the best that Canberra has to offer! ... more less
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- Also Known As:
- Diplomat Canberras Boutique Canberra