I stayed at comfort inn in February 2004. The room I stayed in for the first two nights was infested by bedbugs (I was bitten on the first night but didn't wake up and find the bugs until the second night).
Management had the room fumigated and offered me a free breakfast, but did not offer any kind of refund, to which I felt I was entitled. I was extremely frustrated by the way the management did not make any real effort to compensate me for the experience, and with their attitude when I requested a refund. Overall I feel their level of service was extremely poor and they were not interested in customer satisfaction. I would not recommend them.
- Also Known As:
- Comfort Inn Canberra
- Canberra Comfort Inn