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“Bedbugs” 1 of 5 bubbles
Review of Comfort Inn Downtown

Comfort Inn Downtown
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Comfort Inn Downtown
Ranked #55 of 58 Hotels in Canberra
Brisbane, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Bedbugs”
1 of 5 bubbles Reviewed January 22, 2004

I stayed at comfort inn in February 2004. The room I stayed in for the first two nights was infested by bedbugs (I was bitten on the first night but didn't wake up and find the bugs until the second night).
Management had the room fumigated and offered me a free breakfast, but did not offer any kind of refund, to which I felt I was entitled. I was extremely frustrated by the way the management did not make any real effort to compensate me for the experience, and with their attitude when I requested a refund. Overall I feel their level of service was extremely poor and they were not interested in customer satisfaction. I would not recommend them.

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18 Thank MeleC55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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7 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Sleep Quality
    1 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
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  • English first
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Additional Information about Comfort Inn Downtown

Property: Comfort Inn Downtown
Address: 82 Northbourne Ave, Canberra 2612, Australia
Location: Australia > Australian Capital Territory > Canberra
Hotel Style:
Ranked #55 of 58 Hotels in Canberra
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Downtown 3*
Number of rooms: 65
Also Known As:
Comfort Inn Canberra
Canberra Comfort Inn

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