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Medina Serviced Apartments Canberra Kingston
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All reviewsgreat locationmanuka ovaltwo bedroom apartmentoutdoor poolclose to shopswalking distancetop floorcomfortable bedsgreat apartmentcafes and restaurantsundercover parkingwashing machine and dryereasy accessfamily stayhome away from homegreat place to stayfull kitchen
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Reviewed December 10, 2012

The apartment is set in quiet leafy surrounds and is well located, especially if you're in Canberra for the rugby or footy - Manuka Oval is very close by. The apartments are very clean, with a private courtyard. The kitchen has full cooking facilities and the bathroom facilities are excellent. If you're staying for a few days with a large group or with family, this is a great alternative to a hotel.

  • Stayed: April 2012, traveled with family
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1  Thank Ben_Luiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HM-TogaHotels, General Manager at Medina Serviced Apartments Canberra Kingston, responded to this reviewResponded January 28, 2013

Dear Ben_Luiz,

Thank you for your recent feedback of our hotel.
As you have discovered, we are a very family friendly hotel as kids love the indoor and outdoor pools. Our team are continuing to improve so we hope you will notice the difference when we get the opportunity to welcome your family back to Canberra.

Your feedback will be shared as always with our team members.
Kind Regards,

Mervin Lim
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 8, 2012 via mobile

I stayed last night in a 3 bedroom apartment with some co-workers on our way to our Christmas party.
The apartment was nice. The location was great for our purpose. It had lovely private "courtyards" for each apartment which was nice.
The beds however were a little uncomfortable, as were the pillows.
There wasn't too much coffee, sugar, milk etc to cater for a potential 6 people that could have been in the apartment.
I do think that a 3 bedroom apartment should have 2 bathrooms, as theoretically a maximum of 6 people shouldn't have to share 1 bathroom.
The property itself has nice flowers and gardens, which was nice and added charm.
Overall it was a nice experience, could have been better with more comfortable beds and pillows.
Thanks

  • Stayed: December 2012
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Thank Flavia_Vizcaino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HM-TogaHotels, General Manager at Medina Serviced Apartments Canberra Kingston, responded to this reviewResponded January 28, 2013

Dear Flavia_Vizcaino,

We appreciate the feedback for your stay in December.
I'm glad you still enjoyed your stay with Medina. Our team have been working on resolving the bedding issues and hope to complete that very soon.
It is unfortunate that our 3 bedrooms only have one bathroom in its original design however the other points you have raised will be resolved by our team for the future comfort of our guests.

We hope we have the opportunity of welcoming you and your work colleagues back again.
Thank you once again.
Kind Regards,

Mervin Lim
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2012

Stayed as a large group, checkin very easy and no problems. Rooms large enough with full size kitchen which is great to cook meals as everything in canberra closes early. Very convenient having a large washing machine and dryer in own bathroom. Everything clean and tidy. Average beds as you would expect in any hotel, 2 singles = king. Suitable undercover parking, Indoor and outdoor pool and bbq area. Short walk to coffee shops, restaurants and small supermarket. Bad: Trying to find room with map provided. Weird numbering system for the rooms. Expensive internet.

  • Stayed: November 2012, traveled on business
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Thank trent_eh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HM-TogaHotels, Manager at Medina Serviced Apartments Canberra Kingston, responded to this reviewResponded November 29, 2012

Dear trent_eh

Thank you for taking the time to post a review on Trip Advisor.

The team and I a very glad to hear that you enjoyed your time at Medina Classic, all feedback is great but when we receive good feedback it really makes it all worthwhile.

We at Medina Classic hope to see you again soon and if you have any further questions please call the hotel anytime.

Kind regards
Stuart Frost
Relief Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 20, 2012

I had a one bed room, ground level, unit which was large enough for a one week business stay in Canberra. The property is well located just off busy roads; there is a shopping centre within 500m walk, with a good selection of restaurants, plus a hotel with bottle shop across the road. There is good under cover parking.


The unit is not the most modern - but most things work. The iron didn't, and was replaced same day. The cooking facilities and kitchen inventory are sufficient if you are not doing gourmet cooking or entertaining - a microwave and a combined benchtop hotplate and oven. There was no exhaust fan in the unit, so had to be careful with the stove. The unit had split system air conditioners in each room, so you were not at the mercy of a centralised system - they worked well, fortunately, as I was there during a very cold period.

The property does have WiFi - I didn't use it, as it was too expensive. Setting up a mobile phone as a "hot spot" would be a cheaper option.

A couple of minor design faults - the major one was the combined spa bath and shower had no shower curtain or screen, leading to a very wet floor and a potentially slippery exit from the shower. This could be fixed, with a little thought.

Overall, I'd stay there again; it was not over-the-top with high end furnishings, but it was cost effective, had everything required at a moderate level and was close to the business I was visiting.

Room Tip: The rooms at street level have a nice walled courtyard, with a locked gate permitting direct access to the outside, without having to go via the lift / stairwell.
  • Stayed: September 2012, traveled on business
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Thank GeoBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HM-TogaHotels, Manager at Medina Serviced Apartments Canberra Kingston, responded to this reviewResponded November 21, 2012

Dear GeoBrisbane

Thank you for taking the time to post a review of Medina Classic Canberra.

The team and I are glad to read that your stay was an enjoyable one at our hotel. I am glad you liked the location, the hotel is very well located with some fantastic local dining options all within a 5-10 minute walk.

I want to thank you again for your feedback. We look forward to welcoming you back again sometime in the near future.

I wanted to assure you that all feedback is of the highest value to us, so if you would like to discuss any part of your stay in more detail, please do not hesitate to contact me directly at the hotel.

Kind regards
Jessica Bergman
Relief Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2012

For the price, I was quite surprised for what I got. A full two bedroom apartment for the price of a hotel room. Has all the normal perks of a hotel, minus mini bar though. Pool, car park, rooms clean and neat. close to two lots of shops and restaurants, as well as trendy bars etc. Kingston is known as the 'upper' or trendy suburb of Canberra. Everything reachable by walking distance. Close to public transport (Bus and Canberra Train Station).
The Bad: Check out staff were nice but very slow.

Room Tip: Leave time for checking out. Staff don't work fast.
  • Stayed: August 2012, traveled on business
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Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HM-TogaHotels, Manager at Medina Serviced Apartments Canberra Kingston, responded to this reviewResponded November 8, 2012

Dear Johnbernadette

Thank you for taking the time to post a review of Medina Classic Canberra.

We are glad that your stay was such a pleasurable experience at our hotel. Thank you for your comments on our rooms and location and that you have found Medina Classic Canberra to be comfortable, well positioned and maintained.

I want to thank you again for your feedback. We look forward to welcoming you back again sometime in the near future.

I wanted to assure you that all feedback is of the highest value to us, so if you would like to discuss any part of your stay in more detail, please do not hesitate to contact me directly at the hotel.

Kind regards
Jessica Bergman
Relief Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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