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Chris - Akaroa

very comfortable and enjoyable stay

4.0 of 5 bubblesReviewed Jul 17, 2019
Comfortable, clean and great bar/dinning with fantastic food.
Was travelling with work, gym facilities were acceptable & despite the quirky layout, staff overcame any inconveniences very quickly.
Getting to the car park was a little frustrating, but staff service and assistance overcame the annoyance.
Date of stay: July 2019
Trip type: Traveled on business
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with AccorHotels.com
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luther L, Front Office Manager at Peppers Gallery Hotel Canberra, responded to this review
Responded Jul 21, 2019
Dear AkaroaChris,

Thank you for taking your time to provide us with feedback regarding your recent stay with us.

It is such pleasure to hear about your positive experience at Peppers Gallery, and I will happily share it with the team.

Thank you for choosing to stay at Peppers Gallery, and we look forward to welcoming you back in the near future.

Kind Regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,349)
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238 - 243 of 2,351 reviews
Reviewed July 16, 2019

Date of stay: July 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with AccorHotels.com
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luther L, Front Office Manager at Peppers Gallery Hotel Canberra, responded to this reviewResponded August 1, 2019

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 12, 2019

Fabulous staff tried to solve the issue of the cold shower - was tepid at best. Had a cold shower, and avoided one before we checked out.

Rooms big & clean, handy restaurant & bar in hotel. Great for families, business or break.

Date of stay: July 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with AccorHotels.com
1  Thank KandAplus3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luther L, Front Office Manager at Peppers Gallery Hotel Canberra, responded to this reviewResponded July 15, 2019

Dear KandAplus3,

Thank you for taking your time to provide us with feedback regarding your recent stay with us.

I will address your concerns with our Maintenance Team to ensure we rectify any issues that could impact the experience of our guests.

Meanwhile, I am pleased to hear that our staff and our facilities were able to present you with a positive experience.

Thank you for choosing to stay at Peppers Gallery, and we look forward to welcoming you back.

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2019

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Review collected in partnership with AccorHotels.com
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luther L, Front Office Manager at Peppers Gallery Hotel Canberra, responded to this reviewResponded July 4, 2019

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 2, 2019

I have stayed at this Hotel to attend an exhibition at National Film & Sound Archive of the Australia,which is within a walking distance from this Hotel.
The Hotel,though small,has good size,clean rooms.The Breakfast menu was also very good.Value for Money.

Date of stay: April 2019
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
1  Thank Ujwal25
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luther L, Front Office Manager at Peppers Gallery Hotel Canberra, responded to this reviewResponded July 2, 2019

Dear Ujwal25,

Thank you for your wonderful feedback!

It is such pleasure to hear that you thoroughly enjoyed your experience at Peppers Gallery.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2019

Really enjoyed staying here with my partner on an overnight trip to Canberra. Last minute booking included a price match from online booking site and a $25 food & beverage voucher. Will stay here again.

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with AccorHotels.com
Thank 722JamesB722
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luther L, Front Office Manager at Peppers Gallery Hotel Canberra, responded to this reviewResponded July 2, 2019

Dear 722JamesB722,

Thank you for your feedback.

It is always such pleasure to hear about the positive experiences of our guests.

I will happily pass on your comments to the team, and we do hope to welcome you back in the near future.

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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