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All reviews boka bay recommend this hotel nice beach rooms are spacious lunch or dinner hotel is fantastic coming back next year sea view perfect location hotel is located animation team herceg novi cetinje delfin kotor summers meat
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8 - 13 of 671 reviews
Reviewed 3 weeks ago via mobile

I return in thia hotel every year. This hotel is very pleasent and clean. Staff is pulite and buffet is new and they always make something new. Beach nice. We also used water town in sea for kida which is greag and secure.

Date of stay: July 2019
Trip type: Traveled with family
Thank Julijana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2019 via mobile

This is already 4th summer since I come and spend my holiday in hotel Delfin.
That say enough how much I love this hotel. Everytime they’re getting better.
I really enjoy in home atmosphere, and people who work there make you feel like you’re home. The food is delicious and there something for each taste.Within hotel there are many activities, I really enjoyed aerobic in pool. I pretty like events at this terrace of the hotel after dinner. I am amazed by montenegrian folklore.
The beach is right outside of hotel and it’s beautiful.
This hotel is definitely my choice and I highly recommend it to everyone!

Date of stay: July 2019
Trip type: Traveled with family
Thank 961caroly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2019

We spend our early season holiday here, and our children plan their visit for this year, too! Really nice and calm welcome, friendly staff, and comfortable accommodation. We enjoyed our time, in the spa, but also in the lovely garden cafe bar near the hotel entrance.
The weather was not so nice, so we spent only one day at the open pool, which is very nice and attractive.
They are organizing great excursions and we are so thankful for perfect time we had.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Marie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2019

It is very nice, comfortable and modern hotel. The location is just perfect, and we really enjoyed our stay in the sea view room with a balcony (ask for your room upgrade, sunsets are magical!)
Food in the hotel restaurant is fresh and tasty.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
Thank Lucas P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2018

I spent 1 week at the hotel in August with a large group. Positive points first: good location to visit the country which has beautiful landscapes, hotel rooms are renovated and ours was clean, good beds. Only negative point in the rooms was the very poor AC.. the weather was very hot, so were the nights ... and AC is VERY noisy, and very much useless.
Our major concern is the lack of hygiene at the restaurant and bar during our stay. We saw many basic sanity rules not respected on how staff manipulated dirty versus clean glasses, dishes, .. no sanity gloves nor hats when manipulating the food. Tables including mats not cleaned between services. Milk in pots not in a refrigerated area, etc ....
After 3 days stay, in each family of the group, at least 1 person was sick with fever and diarrhea. And everyone in the hotel was talking about who was sick or not.... Of course, no proof on what caused us to be sick, but very difficult not to suspect some bacteria at the restaurant. So we started eating outside as much as possible regardless of the all inclusive. People sick were sick until returned home ... :-( .. so it did impact us enjoying the country!

Date of stay: August 2018
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank angelacD2606ML
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vladimir P, Owner at Carine Hotel Delfin, responded to this reviewResponded September 5, 2018

Dear Angela,

We are sorry to hear that you were not satisfied with your stay in our hotel. Regarding your complaint about AC; we instruct all the clients to take second card of the room at the reception, and to leave AC on during whole day, as it can't cool down the room in 15 minutes. Also, if window is open, AC stops working.

Regarding seasonal virus that we had this August, in two weeks in both hotels we had cca 30 people sick, out of 2100 clients and 150 employees, how many we had in both hotels, so your statement that many people were sick is exaggeration. Ambulances throughout whole Montenegro announced seasonal stomach virus, and it couldn't come from Delfin I'm sure. We do take hygiene very seriously, and all glasses, plates, and mats are washed in high temperatures. There was no bacteria in the restaurant, as our staff that lives and eats outside of hotel were also sick. What is very strange and same for all clients writing about bacteria is that not a single clients accepted our offer to take him/her to the ambulance at our cost. Everyone felt better after couple of hours, but unfortunately upon return, some decided to use Trip Advisor to try to get some refund.

Tour operator and agencies are informed about this, all documentation is provided, we have many internal and external controls, and we stand by our quality. Not a single person was infected because fault of hotel.

Kind regards,

Vladimir Popović

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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